9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 431-440 out of 12920
C
Chococrispy
03/16/24
Great support
Great support! Thanks to Seth!
C
Cosmin
03/16/24
Email changing
i got my answers very shortly.
H
Heekaey
03/16/24
The customer service agent (Myra…
The customer service agent (Myra Woodward) was really patient with me and I enjoyed her services honestly
M&
Mr & Mrs Piggin
03/16/24
I was connected to Seth who assisted me…
I was connected to Seth who assisted me with my issue and managed to sort it for me with ease many thanks mr Reynolds
GH
Gustavo Hevia
03/16/24
Surfshark VPN software, great product so far !
surfshark VPN, as a protection Software, and it is what I noticed so far, has a very good support specially for new customers, I can recommend it.
VC
Valued Customer
03/16/24
Cole Davis was very helpful
Cole Davis was very helpful and understanding with my issue and resolved it quickly.
AM
Anurag Mehndiratta
03/16/24
Seamless Connectivity and Stellar Support: My Surfshark VPN Experience
Surfshark impressed me with its simplicity and efficiency. The ability to easily connect from various devices without a hitch is a testament to its user-friendly design and technical robustness. One of the standout features of Surfshark VPN is its vast network of servers, which ensures fast and stable connections regardless of where you are in the world. This global coverage not only enhances the browsing experience but also provides an added layer of security when accessing the internet ...
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VC
Valued Customer
03/15/24
Customer service was fantastic and very…
Customer service was fantastic and very knowledgeable and now I'm a very happy customer and today was the day I signed up with you guys thank you thank you
B
Bart
03/15/24
Mr Zackary took his time and really…
Mr Zackary took his time and really helped me to understand my issues very patient and knowledgeable thanks
EJ
Evan Jones
03/15/24
Refund helpfully processed
I came to the website to request a refund after being billed via an automatic renewal. I thought I had cancelled the subscription, there was nothing wrong with the product but I just didn't use it. I explained this to the agent (Mark Zachery) and they confirmed that I was within the refund window. They were friendly and helpful and processed my request.
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