9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 421-430 out of 12920
D
Don
03/17/24
Norman Shelton was very helpful in…
Norman Shelton was very helpful in assisting me to update my email address on the account. He answered all my questions and was very helpful to me.
J
Jamie
03/17/24
Fast support and reliable service
Nora helped resolve my technical questions in a timely manner.
DN
Duy Nguyen
03/17/24
Surfshark VPN email changing
Fast, straightforward & helpful instruction by Seth Renolds to change my registered email of the Surf-Shark VPN
D
Daniel
03/17/24
Agent Seth Renolds was very kind
Agent Seth Renolds was very attentive and friendly. After explaining my reasons, he understood them and the service was very quick.
JC
Juan C Martinez Rosario
03/17/24
Christopher jones was extremely…
Christopher jones was extremely reliable quick and solved my issue . Extremely satisfied with his help
A
Archie
03/16/24
Excellent support provided by Tommy at…
Excellent support provided by Tommy at Surfshark. Issues resolved quickly and efficiently.
AM
Anurag Mehndiratta
03/16/24
Seamless Connectivity and Stellar Support: My Surfshark VPN Experience
Surfshark impressed me with its simplicity and efficiency. The ability to easily connect from various devices without a hitch is a testament to its user-friendly design and technical robustness. One of the standout features of Surfshark VPN is its vast network of servers, which ensures fast and stable connections regardless of where you are in the world. This global coverage not only enhances the browsing experience but also provides an added layer of security when accessing the internet ...
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M&
Mr & Mrs Piggin
03/16/24
I was connected to Seth who assisted me…
I was connected to Seth who assisted me with my issue and managed to sort it for me with ease many thanks mr Reynolds
C
ChWi
03/16/24
2FA mishap
Norman Shelton was a great help! He got me get back into surfshark quickly after my husband locked us out, by setting up 2FA, but no keeping the codes. Thank you
R
Robert
03/16/24
Charged Twice
I had been charged twice when purchasing Surfshark, I went onto online chat and Klara kindle refunded me on one purchase. I also got help to reset my password, great service.
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