9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 401-410 out of 12920
Y
YRK
03/19/24
Excellent customer service
Excellent customer service. Talked with Mr. Sonny Beard, who resolved my issues quickly.
M
Michał
03/19/24
Professional help via chat
Very professional help via chat with person Sonny Beard - fast and precise answers - thank you again!
BV
Boon Vern valued customer
03/19/24
The service rendered by the customer
The service rendered by the customer service agent Mr Sonny Beard was so professional as he was readily available to answer my questions and provide assistance/solutions to my problems in an easy and fast way I really enjoyed the attention he gave to me .
P
Poell
03/19/24
Solve my problem easily and fast!
Date of experience: March 20, 2024
P
Paul
03/19/24
Don Hammond just helped me to renew at…
Don Hammond just helped me to renew at a great price for 2 years
H
Hanoj
03/19/24
New to Surfshark Customer experience
Hi, I am new to Surfshark and Customer care Representative Mr. Kurt Lester resolved my connection issue with ease. Thanks for your support for a newly joined member. Keep going 👍.
C
customer
03/19/24
Good Service,
Good Service, Promptly solved!
M
Marcin
03/19/24
Don Hammond is nice and helpfull.
Don Hammond is nice and helpfull.
VC
Valued Customer
03/19/24
Love Surfshark
Love Surfshark! Great product that works really well across all of my devices.
VC
Valued Customer
03/19/24
Sonny Beard is awesome!
Sonny Beard was really quick, helpful and knowledgeable! He helped with my account issues, reassured me and gave incredible service! 5 stars from me!
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