9.4
SpotScore
Surfshark Reviews in July 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
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Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 31-40 out of 12920
JJ
Javiera Jorquera Hernández
06/20/24
Maximus Lockwood was super helpful
Maximus Lockwood was super helpful. Even though it was a problem out of his hands, he did his best and helped me solve the problem. Also, he was very nice and kind. I really hope he gets a raise. Thanks, Max.
DC
DAPS Customer
06/20/24
Ivy was great
ivy made the experience great. Her persistence to find the answer was nothing other than awesome.
VC
Valued Customer
06/20/24
Surfshark working with Diversion adblocker
Working with Nora Miller re ASUS router, running Merlin, creating a VPN to dedicated IP and adblock on router working up showing up as a DNS leak. Nora had me try several options and I now have the best of all works for my needs. Surfshark rocks! Thank you Nora for your patience.
S
Susie
06/20/24
Surfshark is SO worth it!
My husband and I are thrilled that we signed up to get a VPN with SurfShark. Within the first two weeks of getting our account we have already saved nearly $100 in app purchases and booking a hotel in Europe. And, even better than saving money is that their VPN has blocked all the annoying ads and pop-ups that make trying to read articles online so frustrating. Goodbye, Temu! And thank you Olivia M in customer service chat for your speedy replies to our questions. We appreciate you.
VC
Valued Customer
06/20/24
Surfshark working with Diversion adblocker
Working with Nora Miller re ASUS router, running Merlin, creating a VPN to dedicated IP and adblock on router working up showing up as a DNS leak. Nora had me try several options and I now have the best of all works for my needs. Surfshark rocks! Thank you Nora for your patience.
A
Andre
06/20/24
I was assisted by James Gonzales
I was assisted by James Gonzales. James was very helpful and friendly. He showed me various packages that was more fitting to my budget. Great job!
JJ
Javiera Jorquera Hernández
06/20/24
Maximus Lockwood was super helpful
Maximus Lockwood was super helpful. Even though it was a problem out of his hands, he did his best and helped me solve the problem. Also, he was very nice and kind. I really hope he gets a raise. Thanks, Max.
K
KD
06/20/24
The chat interface was user-friendlly and easy
The chat interface was user-friendly and efficiently connected me with a customer service representative to address my concern. The agent demonstrated exceptional professionalism and promptly resolved my issue with accuracy and speed. Furthermore, the agent provided me with a favorable offer and outlined the expected timeline for the corrections to take effect. In contrast to certain cumbersome chat experiences, this interaction stood out for its remarkable efficiency and outstanding ...
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S
Susie
06/20/24
Surfshark is SO worth it!
My husband and I are thrilled that we signed up to get a VPN with SurfShark. Within the first two weeks of getting our account we have already saved nearly $100 in app purchases and booking a hotel in Europe. And, even better than saving money is that their VPN has blocked all the annoying ads and pop-ups that make trying to read articles online so frustrating. Goodbye, Temu! And thank you Olivia M in customer service chat for your speedy replies to our questions. We appreciate you.
DC
DAPS Customer
06/20/24
Ivy was great
ivy made the experience great. Her persistence to find the answer was nothing other than awesome.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].