9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 381-390 out of 12920
KP
Kirti Patel
03/21/24
Excellent service , outstanding help from agent very understanding
Excellent service, very helpful and understanding people. Outstanding
TJ
Tim Joseph
03/21/24
Great tech support!
Date of experience: March 22, 2024
GJ
Gurpz J
03/21/24
Didn't end up using the service but…
Didn't end up using the service but Tommy Ruell helped me get a quick refund during the time of my money back guarantee. Appreciated their trustworthiness!
VC
Valued Customer
03/21/24
Being helpful
The customer service agent Norman Shelton is very polite and friendly, provided me with useful information and suggestion.
D
Dizot
03/21/24
Very efficient assistance and…
Very efficient assistance and professional advice. Nice to have you helping me out :)
J
Jackson
03/21/24
My experience was great thanks to… Clelia Serra!
My experience was great thanks to Clelia Serra. She was so helpful and patient. You guys, by far, have the best customer support when it comes to timing and instruction. Thank you. Give Clelia a raise. ❤️
JD
Jose Diaz
03/20/24
Wonderfull atention
Wonderfull atention, Hadwin has helping me
VC
Valued Customer
03/20/24
Problem resolved quickly!
I had some issues with getting my subscription set up. Used the chat function, and the team were extremely helpful. Nora Miller was the advisor, and sorted the issues in good time. Would highly recommend.
F
Freeda
03/20/24
SONNY IS BRILLIANT!
Date of experience: March 21, 2024
VC
Valued Customer
03/20/24
Tommy was very helpful!
Date of experience: March 21, 2024
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