9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 371-380 out of 12920
VC
Valued Customer
03/22/24
Had a few technical issues
Had a few technical issues. Tommy at Surfshark got on the livechat and helped me get everything sorted out and provided clear explanations as to what was going on with the issues I was having! Outstanding customef service!
KJ
KIM JIHYUN
03/22/24
Thank you to your help.
He answered the difficult problem kindly and quickly. He waited for me, who was not good at using the app, and he kindly taught me how to solve it. And I want to say thank you for waiting, even though my message as a Korean must have been frustrating.Thank you Sonny Beard!
RP
Richard P Scroggins
03/22/24
Tommy was very helpful with his guidance!
Tommy was very helpful guiding me through
M
Matthew
03/22/24
Great Customer Care!
Great customer service. Prompt attention and easy process to resolve any issue I have had with the service. Recommend them to anyone and everyone I meet looking for a VPN service.
N
Nick
03/22/24
It was so quick and easy
It was so quick and easy! The support tech Kurt Lester was very friendly and made this so painless. Thank you for the outstanding service!
S
Stella
03/22/24
Super customer service
Super customer service. Norman Shrlton was my helper. He was patient anf competent.
GJ
Gurpz J
03/21/24
Didn't end up using the service but…
Didn't end up using the service but Tommy Ruell helped me get a quick refund during the time of my money back guarantee. Appreciated their trustworthiness!
J
Jackson
03/21/24
My experience was great thanks to… Clelia Serra!
My experience was great thanks to Clelia Serra. She was so helpful and patient. You guys, by far, have the best customer support when it comes to timing and instruction. Thank you. Give Clelia a raise. ❤️
VC
Valued Customer
03/21/24
Very good
Very good, solved my issue!!
VC
Valued Customer
03/21/24
Being helpful
The customer service agent Norman Shelton is very polite and friendly, provided me with useful information and suggestion.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].