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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 321-330 out of 12920

C

caio

03/28/24

5 out of 5

good resolve my problem

resove all my questions

JD

J D

03/28/24

5 out of 5

Don was personable

Don was personable, helpful and efficient in issuing my refund to a second accidental transaction I made when signing up. The whole customer service experience was very fluid and pain free! Thank you Don Hammond!

VC

Valued Customer

03/28/24

5 out of 5

Great experience with the Surfshark…

Great experience with the Surfshark team, Henry Owens was the customer service rep who helped me a lot and answered all my queries. He also offered me an exclusive deal tailored for me, which I greatly appreciate. Overall it was a good experience.

VC

Valued Customer

03/28/24

5 out of 5

Talked to Kurt Lester

Talked to Kurt Lester. Everything was great and he helped me out

VC

Valued Customer

03/28/24

5 out of 5

Good service and technical support

Date of experience: March 29, 2024

LM

Louise McLaren

03/28/24

5 out of 5

Great VPN services

Great VPN services. I have installed apps on all devices for myself and the rest of the family, and also on PCs. Managed to block ads for some sites so I’m really pleased.

EM

Eladio Miguel Calvo Ayuso

03/28/24

5 out of 5

I have obtained what I expected

I have obtained what I expected, it is not fair to have good conditions only for new customers. The only thing I would like to have is notification with two months to have the possibility of cancelling the automatic renewal

NC

Nick C

03/28/24

5 out of 5

Great service paid twice by accident…

Great service paid twice by accident mack zachary was very helpful, issued refund after short msg 👏

MT

Mr T

03/27/24

5 out of 5

My subscription auto-renewed

My subscription auto-renewed. I was connected to Tommy Ruell. He was brilliant. Gave me options but was unable to match me moving away and then using Topcashback to use another vpn provider. He issued me an immediate refund. Was excellent both in manner and attitude. A real asset for Surfshark

PW

Pradeep W

03/27/24

5 out of 5

I had a good experience with SurfShark good speed and all and cancellation was smooth

I just gave a try with their dedicated IP. I had good speed and on spot connection . I had to cancel the service as I had to set up my personal VPN I talked to the Rep Tommy Ruel for Cancellation and was very smooth and direct and got a full refund.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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