9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 311-320 out of 12920
S
Stephan
03/29/24
Kurt Lester handled my issue perfectly.
Date of experience: March 30, 2024
L
Luca
03/29/24
Kind and efficient
Mack Zachery has replied in a fast and efficient way, answering kindly and being precise in the steps needed to resolve my issue.
VC
Valued Customer
03/29/24
Very good support service
The customer support (in my case Tommy Ruell) was very friendly and dealt with my problem quickly.
VC
Valued Customer
03/28/24
Great experience with the Surfshark…
Great experience with the Surfshark team, Henry Owens was the customer service rep who helped me a lot and answered all my queries. He also offered me an exclusive deal tailored for me, which I greatly appreciate. Overall it was a good experience.
VC
Valued Customer
03/28/24
Talked to Kurt Lester
Talked to Kurt Lester. Everything was great and he helped me out
TM
Thomas Mejia
03/28/24
Dr Mejia
didnt take my time and got stright to the problem and fix it 5+ start
VC
Valued Customer
03/28/24
Good service and technical support
Date of experience: March 29, 2024
MC
Miguel Calvo
03/28/24
The contact with the technical services…
The contact with the technical services happened almost immediately, by a human, Kurt Lester; he has given me all the required links and I am happy to have SurfShark again, without Kurt's help I would have been confused and search for another offer.
EM
Eladio Miguel Calvo Ayuso
03/28/24
I have obtained what I expected
I have obtained what I expected, it is not fair to have good conditions only for new customers. The only thing I would like to have is notification with two months to have the possibility of cancelling the automatic renewal
LM
Louise McLaren
03/28/24
Great VPN services
Great VPN services. I have installed apps on all devices for myself and the rest of the family, and also on PCs. Managed to block ads for some sites so I’m really pleased.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
