9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 291-300 out of 12920
HH
Hurman Hussain
04/01/24
Customer support was great
Customer support was great. The operator was Kurt Lester. He helped sort out a refund issue. Am satisfied with the outcome.
VC
Valued Customer
04/01/24
Hadwin is a very nice guy
Hadwin is a very nice guy, not too pushy and provided a good customer experience.
VC
Valued Customer
03/31/24
Very prompt response
Very prompt response. Excellent customer service. Very polite and addressed the situation and questions I had
E
Earl
03/31/24
Easy - no hassle upgrade - worth it
Surfshark is truly a company that takes care of customers as well as their team members. One of the online chat customer service: Norman Shelton helped me upgrade my subscription from a Surfshark Starter (1 Month subscription) to a Surfshark Starter 2 YEAR plan in less than a minute! Reason why I upgraded? I was just hoping to try it to get to work on my TV, when it did, it was a no-brainer to upgrade it to a 2 YEAR PLAN! Budgeted money well spent.
MD
Marc De Beule
03/30/24
Friendly person who listened to me
Friendly person who listened to me, and provided quickly a solution.
ES
Edwin Smits
03/30/24
a very good helpful desktop guy who did…
a very good helpful desktop guy who did everything to help me. his name was Kurt Lester
AM
Aniket Maurya
03/30/24
About account restrictions query
Seth ronald sir is very humble and question solver.I am satisfied with his conversation.
P
Peter
03/30/24
Antivirus Issue
Kason was very patient and helpful. My antivirus wasn't working and he showed me exactly what had to be done and waited until the issue was resolved.
E
Elijah
03/30/24
Good service for difficult problem
Ace Ryu and Kurt Lester helped me a lot to deal with the complicated problem I was having.
P
Peter
03/30/24
Mack Zachery was very helpful
Mack Zachery was very helpful Thanks
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