9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 261-270 out of 12920
RI
Real Invictus Limited Gibralta
04/08/24
Tara Dittman was very helpful and kind…
Tara Dittman was very helpful and kind to solve a problem. The service is very good.
VC
Valued Customer
04/08/24
Fast respond rate
Tara Dittman was helpful with my SurfShark issue.
OG
Oscar Giron
04/08/24
Quick help
Klara Williams was really kind and the help was quick, in less than 5 minutes i got my solution done.
ND
N. Douglas
04/08/24
Sonny Beard was incredible
Sonny Beard was incredible. He spent time walking this old woman through technology so she can watch here UK tv shows. I am one happy camper. <3
T
TVH
04/08/24
I had to cancel my subscription due to…
I had to cancel my subscription due to incompatibility issue between Surfshark software and my Dell laptop. The customer support personnel, Noah Davis, was very courteous and quick in completing my request and initiated the full refund of the charge back to my credit card. I could not have been more pleased with Noah's support. It was a first-class service all around!
JT
Jacqueline Thompson
04/08/24
Sonny was awesome!
Sonny was awesome to work with! He was able to find my grandmother’s account even though she couldn’t remember it. Thank you so much for your help!
A
Alex
04/08/24
Amazing Customer Care
Tara Dittman was extremely thoughtful, looking for solutions and a better experience for the service I had purchased. I appreciate the diligence to make things right and making sure that I left as a happy customer. The company is lucky to have such a caring expert in Tara. Thank you!!
GV
Gino, Valued Customer
04/08/24
Deacon Clark helped tremendously in…
Deacon Clark helped tremendously in resolving my need and maintained my admiration for the excellent services that Surfshark offers to customers. Cheers!
M
max
04/08/24
Emma Hanssen is amazing
Emma Hansen was super helpful with my request , so helpful and reassuring, she's a credit to the company, Thanks Emma!!!!
CS
customer striper
04/07/24
Cody Kaur at surf shark
Cody Kaur, helped me get everything with my account fixed and waited with me as I checked everything and provided access to all the information I needed to make the necessary changes his help was quick and professional!
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