9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 231-240 out of 12920
S
Steve
04/15/24
Myra Woodward was ecellent talking me…
Myra Woodward was ecellent talking me thru setting up Surfshark VPN on my router. i probably wouldn't have been able to find my way thru it without here help
VC
Valued Customer
04/15/24
good information and helpfull
Date of experience: April 15, 2024
EK
Erick Kountz
04/15/24
Myra Woodward rocks!
Myra Woodward made my day by really putting on her best Sherlock brain and deerstalker hat to figure an IOS email issue that was seeing me insane. I truly grateful for her big brain, pleasant patience, and kind customer service.
RF
Richard Foster
04/15/24
I've had many chats with Surfshark in…
I've had many chats with Surfshark in the past and everyone of them have been more than helpful. My chat today with Ethan Thompson was very rewarding and helpful with a problem I've been experiencing for quite awhile. When I begin a chat with Surfshark agents I'm always confident that things will be handled with the utmost help and consideration.
MD
MIke D
04/15/24
A fantastic service...Very easy to chat…
A fantastic service...Very easy to chat with Violet Starchild and get the job done!
H
Helen
04/15/24
Deacon Clarke have been response…
Deacon Clarke have been response fast, helping me with patient. Fix my problem with no time. It a great experience.
KH
Kage Heisenberg
04/15/24
Elena Cobb provided me a "Worry-Free"…
Elena Cobb provided me a "Worry-Free" Experience. She was super fast and helpful. Great asset to the team.
JZ
Jacques Z
04/14/24
I really appreciate the effeciency
I really appreciate the short response time and how fast was the agent ''Violet Starchild'' to solve my issue. Thumb up.
KM
Karsten Meier
04/14/24
Norman Shelton was by far the best…
Norman Shelton was by far the best customer service i had i think ever, i had the genuine feeling of talking to an actual human being who really cares about my problem and wants to Help me find a solution. Thats basically text book support right there. I would rate 6 Stars if can.
A
Alan
04/14/24
I contacted support with subscription…
I contacted support with subscription related problem. Gabrielle solved it quick and professional. She was very polite and gave all information required.
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