9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
Secure your online privacy with Surfshark VPN.
Add to compare
Starts from $2.21 / Month
Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
Filter results
Sort by :
Showing 2261-2270 out of 12920
SC
Shannen Crickett
06/08/23
Chat advisor Sonny extremely helpful, would recommend SurfShark
Chat advisor Sonny was extremely helpful in resolving my issue quickly, which was great as I love SurfShark as a product. Would recommend, particularly with the great customer service that I thankfully haven't needed to use until now.
M
Muhammad
06/08/23
Awesome support
Awesome support. Great speed
VC
Valued Customer
06/08/23
Nils was top notch
Nils was top notch! His patience along with his customer service and you wrap all that up with his technical skills is one reason Surfshark is rated number 1 by Troypoint and others. Please consider an immediate step up for Nils... he's one of your biggest, brightest assets Surfshark!!
AC
Andrea c
06/08/23
Cell the ambassador who assisted me is…
Cell the ambassador who assisted me is Great! 100 points to Grifondor!
F
FC
06/08/23
Solution and speed
He solved all my doubts in detail and it was a very pleasant chat, with adviser SONNY
SM
Stefano Migliori
06/08/23
Hans has helped me a lot in log in and…
Hans has helped me a lot in log in and change id due to the problem I have encountered on my Mac . Super professional! Thank you a lot!1
WK
Walter Karpiak
06/07/23
Patient, Kind and Supportive
I had two tech help me and they were both wonderful! Patient, supportive, kind, helpful and never gave up on my problem which was vexing! Despite over an hour of struggling with my issue, they stuck it out until the problem was solved. THIS is why I will stay with Surf Shark, GREAT support! Thanks again!! :-) Walter
I
Isi
06/07/23
angels!
i was introduced via chat to both members of the support staff on surfshark, elias and andy 😊 both were really cordial, kind, patient and professional. elias had good intuition and solved the initial problem i had with the setup of the app, and andy aided me with an issue i had establishing internet connection, once the app was setup! it was perfect teamwork! 🤍 they were both incredibly attentive and fast to respond!! they deserve much praise!! 🍃💗🌸
VC
Valued Customer
06/07/23
Great Customer Support!
Their service is not just great, it's amazing! Their customer support as well was very helpful and reassuring. Kudos to Winston from the support team, you helped me a lot!
V
Vincent
06/07/23
Really good VPN service
I have used Surfshark for nearly 2 years now, and I have no problem whatsoever with the app. The connection speed is really fast, it has a lot of servers and I can easily access any geographically limited services that I want. And their customer service is great too, Ivan in the CS team solved my problems in a flash and I am really impressed, because you have to wait for 2 - 3 days when using other services.
Free vendor scorecard
Evaluate Surfshark objectively with the VPN software scorecard
A weighted VPN software vendor scorecard to score Surfshark against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].