9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 2231-2240 out of 12920
VC
Valued Customer
06/10/23
Best Customer Service
Your customer service representative, Hans, has been patient, courteous, and diligent in addressing my concerns and ensuring that my queries were answered promptly. I truly appreciate how smoothly communication process was from start to finish and how effectively my issue was resolved. I will certainly continue using your services and endorsing them others.
L
Luis
06/10/23
Xavier very helpful in resolving my…
Xavier very helpful in resolving my issues with the dedicated ip add-on. He was very patient and trouble-shoot the issue with me. All good now!
VC
Valued Customer
06/10/23
Replied with kindness.
Date of experience: June 11, 2023
J
Jack
06/10/23
Great to have the live agent
Great to have the live agent! They are so helpful, please keep it up!
VC
Valued Customer
06/10/23
Inexpensive servixe and great customer support
Inexpensive service with unlimited devices and prompt support. Server can be a littke unstable sometimes but can't ask much more for the price Need to cancel a recurring payment due to some personal issues and instead of an expected battle, the refund was processed within couple minutes with zero hassle on the live chat. Shout out to Hans and Theo from the support team.
DA
David Adomavich
06/10/23
Nora was outstanding and her…
Nora was outstanding and her professional performance was out of the park she’s a keeper David Adomavich
BE
Brandy Espiritu
06/09/23
Nico Best customer service rep
Nico is a customer service representative of y'alls and he is exceptionally great at his job. He helped me with quite a few things and I have not experienced this good of customer service in a long time he's definitely should be one of y'all's top employees!
JA
Juan Alejandro Rodriguez Gomez
06/09/23
Change my email address
Hans is the best!! helped me change my email address. Thank you
MP
Manuel Pérez Vehí
06/09/23
Klara was very fast and helpful
Klara was very fast and helpful. Thank to her, I stay with Surfshark.
VC
Valued Customer
06/09/23
Todd worked with me for hours
Todd worked with me for hours to sort the problem adn get Surfshark working
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].