9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 2211-2220 out of 12920
PJ
Paul Jang
06/12/23
Sindri is great person to work with.
Sindri is great person to work with. thank you
RS
Rüdiger Speicher
06/12/23
Der Support von Michele war klasse
Date of experience: June 13, 2023
S
Sam
06/12/23
Frederick and Jolene are exceptional!
Frederick is patient, kind and more than able to meet me where i am to assist my needs and go above and beyond to make things right. I've worked in CS for years, and without hyperbole, Frederick is far and beyond some of the best help i've had in my time of need. I had a difficult situation that i knew would be a challenge to even the most seasoned veteran... but My god.... Frederick's ability to assist me and troubleshoot my issues is exceptional. sincerely he's a benefit to your ...
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DF
Darek Fish
06/12/23
Todd helped with my issue
Todd helped with my issue. Also answer a question about a different topic
T
TOM
06/11/23
The technical team I dealt with was… Elias and Jolene
The technical team I dealt with was superb! Very professional and solved my problems quickly.
AM
Antonio Masri
06/11/23
He helped a lot
Date of experience: June 12, 2023
C
Customer
06/11/23
Best features, corp. in BVI, gr8 support, manual setup
Been with the for many years, support staff is always fast, nice and capable, they are still adding features and servers. They have setup for manual connections, including wireguard, they have apk with integrated updater, no play store needed, they have linux app, not that you need it with manual setup, and once again, the support that you can rely on, that is a must. They are based in British Virgin Isles, so it's harder to compel them to cooperate, they have warranty canary as well. Plus ...
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최
최영진
06/11/23
Very kind and quick
Date of experience: June 12, 2023
L
Lenja
06/11/23
I had connectivity issues and opened a…
I had connectivity issues and opened a chat with Nora. Nora was very patient with me (as I'm in no way an expert on internet-related issues) and helped me fix my problems! Nora was kind and understanding and helped me also get a better grasp of how all of this actually works :)
VC
Valued Customer
06/11/23
They are trustworthy & Great Customer service
They are trustworthy and have good customer service. I bought the service, and it auto-renews after 1 year. i emailed them, and they refunded me after my renewal. Not many companies do that. When I needed help with a password reset, HANS and SILVA verified my account and then helped me. It is reassuring to see that they verified the account as well and provided a quick solution.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].