9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 2181-2190 out of 12920
VC
Valued Customer
06/15/23
Helpful staff Bobby was his name so…
Helpful staff Bobby was his name so good service
VC
Valued Customer
06/15/23
I hated to spend time solving a…
I hated to spend time solving a problem, but the rep, Ryan, actually was patient enough to read my venting about a problem (I couldn't solve on my own) and the solution he found for me. I've become frustrated with the software for a while, but I'm still here and using it. I wish there was an easy way for the software sellers to improve how every specific problem is solved, but that's the price you pay when paying low/sale price packages (I can't complain on that!). The software is great, ...
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C
Customer
06/15/23
Great support services
Great support services. Fast and convenient, one of the best in the industry.
C
Customer
06/15/23
Great support services
Great support services. Fast and convenient, one of the best in the industry.
VC
Valued Customer
06/15/23
Helpful staff Bobby was his name so…
Helpful staff Bobby was his name so good service
VC
Valued Customer
06/15/23
Winston was super friendly and helpful
Winston was super friendly and helpful, and he helped resolve my issue in no time!
J
James
06/14/23
Albin the Surfshark
Albin took over from a colleague ending her shift and was the most helpful individual I have met in years. Patient, polite and in possession of a staggering amount of information and guidance. After nearly 2 hours he intuited where a problem might lie, and following his gut solved my issue. Wonderful service, and a good stable product.
L
Luc
06/14/23
Very helpfull agent
Jolene has done an excellent job to help me recover my account. Patience and kindness. Surfshark is definitively worth it!
L
Luc
06/14/23
Very helpfull agent
Jolene has done an excellent job to help me recover my account. Patience and kindness. Surfshark is definitively worth it!
J
James
06/14/23
Albin the Surfshark
Albin took over from a colleague ending her shift and was the most helpful individual I have met in years. Patient, polite and in possession of a staggering amount of information and guidance. After nearly 2 hours he intuited where a problem might lie, and following his gut solved my issue. Wonderful service, and a good stable product.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].