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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 2171-2180 out of 12920

MR

Mark Reynolds

06/16/23

5 out of 5

I had a connection issue and was…

I had a connection issue and was supported by Don but I fat fingered the text and lost him. I went back in again and they rerouted ne back to Don. He was awesome. In 3 minutes he had me up and going. Awesome support team there.

VC

Valued Customer

06/16/23

5 out of 5

Best customer service ever especially…

Best customer service ever especially Ceel is able to help me throughout my issues for my connection issues for china. Was a good experiences

A

Anthony

06/16/23

5 out of 5

Good Service by Beth.

I was assisted by Beth. she was very helpful and straight to the point. we solved the problem right away. good quality of service.

VC

Valued Customer Vanette Starr

06/16/23

5 out of 5

Very excellent support

Very excellent support! Ann was 👍 great

SF

Skip Fyfe

06/16/23

5 out of 5

Magnus was very good.

Magnus was very good. There was no wasted time and we got the leak problems fixed. I made a good choice using your VPN service.

MB

Mukund bakshi

06/16/23

5 out of 5

Great Agent

Great guy, efficient, gave me good options, understood what I want. delivered quickly.

VC

Valued Customer

06/16/23

5 out of 5

A good purchase

Surfshark has shown me that a VPN can be more than security but is equipped with an all-hands-on-deck support team that services with speed, life, and know-how, not forced to battle with a bot. I'm in year 3 now and will surely re-up my sub.

CE

Chia En

06/16/23

5 out of 5

Hans is awesome

Hans has good communication and professional knowledge help me solve the issues.

VC

Valued Customer

06/15/23

5 out of 5

Winston was super friendly and helpful

Winston was super friendly and helpful, and he helped resolve my issue in no time!

VC

Valued Customer

06/15/23

5 out of 5

I hated to spend time solving a…

I hated to spend time solving a problem, but the rep, Ryan, actually was patient enough to read my venting about a problem (I couldn't solve on my own) and the solution he found for me. I've become frustrated with the software for a while, but I'm still here and using it. I wish there was an easy way for the software sellers to improve how every specific problem is solved, but that's the price you pay when paying low/sale price packages (I can't complain on that!). The software is great, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].