9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 2151-2160 out of 12920
B
Bartek
06/18/23
Fast, friendly, competent
1. Fast 2. Friendly 3. Competent 4. Waited patiently for me to implement recommended changes and/or carry out checks 5. Waited after reboot, to see if the problem was resolved. 6. Also kudos to Don and Gallagher for having seamlessly swapped when the latter had connectivity issues. 7. Also kudos to whoever designed the work processes as to allow to ask the chatbot to be connected to an agent by mentioning their name!
EF
Elana Fariss
06/18/23
I was troubled thinking that my system…
I was troubled thinking that my system had been compromised. Klara carefully looked into the issue and was able to ensure me that nothing was wrong with everything working as it should. I appreciate her patience and willingness to help out! It really made my day! Thanks again.
D
Dave
06/18/23
Amazing Customer Service
Amazing customer service from Lyla on the online chat. They responded in seconds and had my issue reolved in minutes.
VC
Valued Customer
06/18/23
I am having problem to connect my…
I am having problem to connect my surfshark vpn in my windows PC but Elara did a great job, according to his instruction my problem is solved. My sincere thanks to Elara. :)
A
Alison
06/18/23
Efficient work from agent
Date of experience: June 19, 2023
VC
Valued Customer
06/18/23
They answered my question very well and…
They answered my question very well and accurately. thank you
M
mdloading
06/18/23
Frederick figured out my issue with my…
Frederick figured out my issue with my dedicated IP and got it solved as promptly as possible!
KK
Kirk Kenyon
06/18/23
Great service wish all chats went this…
Great service wish all chats went this well.
S
sherry
06/17/23
Jolene was the best
Jolene was the best. She took her time and worked with me to get things working. No matter that is seemed to take forever. A++ employee
VC
Valued Customer
06/17/23
Quick response
The agent provides me quick and accurate response to my enquiry
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].