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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 2111-2120 out of 12920

VC

Valued Customer

06/21/23

5 out of 5

Great Expereince

Great Expereince and resolved issue in a 5 mins

MR

Mr Richard Sturgeon

06/21/23

5 out of 5

Kurt helped me with my connection…

Kurt helped me with my connection issues. Had to change protocols and DNS server settings, but all seems stable now. update: Still having connection issues

OM

Oliver M

06/21/23

5 out of 5

I had been having connection issues…

I had been having connection issues with Surfshark VPN. After getting in touch with their support, all issues were resolved within a couple of minutes! A special thank you to the support agent "Henry", who showed a lot of patience and was able to get things sorted out in a professional manner!

D

D

06/21/23

5 out of 5

Tech support helped me keep my cool…

Tech support helped me keep my cool they are super helpful and patient.

A

Arthur

06/21/23

5 out of 5

Review on problem solving (solved)

The operator Cody was EXTREMELY helpful, did a great job helping me after hours trying to solve the problem until it was solved, best help center operator I've ever encountered I think.

BR

Brian R

06/21/23

5 out of 5

Straight answer...

Bobby got right to the issue and gave me a professional answer...straight to the point.

VC

Valued Customer

06/21/23

5 out of 5

Todd did really good job

Todd did really good job. Thank you

VC

Valued Customer

06/21/23

5 out of 5

I had trouble using the application and…

I had trouble using the application and could not figure out the issue- Agent Kurt was really patient and persistent to solve my problem. Thank you

K

kuri

06/20/23

5 out of 5

Thank you

Walt has been very nice and patient. It took some time but we finally solved the issue by followed his suggestion. Big appreciation to Walt.

G

gfvac

06/20/23

5 out of 5

Zion was very helpful!

Date of experience: June 21, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].