9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 201-210 out of 12920
HT
Herman T
04/21/24
Surfshark customer support was…excellent!
Surfshark customer support was fantastic! The representative (Noah Davis) patiently worked with me through my technical difficulties, suggested many options, and eventually helped me solve my VPN issue on my phone. Now I can stream on the app I was trying to watch with no issues! Thank you Noah!
MS
Mayank Sharma
04/21/24
Great Experience talking to Ted
Date of experience: April 21, 2024
SG
Simon Groombridge
04/21/24
great customer service
had a strange problem accessing amazon.co.uk. Earnest from SurfShark support took me through various things to try and fix it with great patience. Got it working at last. A good user experience.
VC
Valued Customer
04/21/24
excellent!
Date of experience: April 21, 2024
C
customer
04/20/24
Cole davis help with everything needed…
Cole davis help with everything needed in customer support
VC
Valued Customer
04/20/24
Awesome support experience with Surfshark
I was facing trouble with Surfshark after I reverted back from Windows 11 to Windows 10. Georgia was super helpful and guided me through the steps to fix things up and get back on track
ME
Magomed Esembaew
04/20/24
Assisstance Help ))
I really liked the assistance from the live Agent called Ike Hazen. He made a good case for telling me why I should use my trial days and why I should give it a chance. Other than that, Surfshark is a really great VPN App to bypass alot of stuff ))
BV
Ben Valued Customer
04/19/24
Gabrielle was very friendly and helpful…
Gabrielle was very friendly and helpful couldn’t have asked for more and we sorted my problem, would recommend them to anyone
H
Harvey
04/19/24
Amazing Service and Support
Surfshark offer a great range of services, including VPN, antivirus and monitoring services that alert you to data breaches. Recently my subscription renewed but due to personal reasons, I needed to cancel and get a refund. The support agent Angelica Hawkins was incredibly helpful and even offered some great deals due to being a long time member. Sadly I had to continue with the refund, but I'll definitely back once I'm in a better financial situation. I can't fault Surfshark, they're great!
회조
회승 조
04/19/24
'Dislike' to Surfshark, but 'Like' to Mr. Davis
I was really unhappy that Surfshark did not work when I was triying to do the main job I wanted to do with VPN. So I contacted Customer service. and Thankfully, Mr. Noah Davis helped me fast and Could feel good again. Appreciated for his help.
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