9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 2031-2040 out of 12920
SD
Sakura Dojo
06/28/23
Very good service and Christopher as a customer rep
Very good service and Christopher as a customer service representative was very polite, kind and helpful. He also is a great salesman. Thank you will return if the services are needed.
P
Paul
06/28/23
Could not connect
Had a tough time connecting. Finally got to the root of the issue and now everything works great. Everyone was very helpful and got me back up and running.
A
ANDRES
06/28/23
Best CUSTOMER SUPORT,
Kind, professional, patience and perseverance ultil a result, keep on crushing it!!!
VC
Valued Customer
06/28/23
Todd was awesome
Todd helped me out and took great care of me. He even offered me an even better deal, but I just can't afford it at this time. Todd was awesome, friendly, and efficient.
VC
Valued Customer
06/28/23
Immediate attention given to problem
Immediate attention given to problem, with Ryan (and Harvey) hanging in there with their patience and guidance to resolve.
P
Philippe
06/28/23
Quick and precise.Efficient and it works
Date of experience: June 29, 2023
EL
Emie Lefebvre
06/28/23
Amazing service
Jessica from customer support was really helpful. My problem was resolved easily. Thank you again !
VC
Valued Customer
06/28/23
Refund
I have ask a refund for my Surfshark subscription, because i got some problem about my OpenVPN, and i've got 'Ryan' at Surfshark support. And i can tell you is one of the best support i've ever used.
C
Cristina
06/28/23
SurfShark Customer Service has your back!
Bobby made the entire experience so relaxed and joyful frankly. I had been going through the tutorials on my own and kept running into errors in my account. He cleared up the situations and I walked away feeling confident and relieved. I really cannot thank you enough.
IE
Isaac E Gasca
06/28/23
Simply amazing
I was amazed on how easy was all with surfshark and their costumer services is awesome
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].