9.4
SpotScore
Surfshark Reviews in July 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
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Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 191-200 out of 12920
G
Gabby
04/22/24
Seth Renolds was great and very patient…
Seth Renolds was great and very patient with me.
VC
Valued Customer
04/22/24
chatted with a live agent(Noah Davis)
chatted with a live agent(Noah Davis), and he’s really kind.
GA
Genei Azama
04/22/24
Tine Wright-Great Support
Tina Wright who helped me was knowledgeable, patient, friendly and very responsive. She guided me through many steps to resolve the issue on hand, in a timely fashion.
L
Leona
04/22/24
Violet Starchild was very competent and…
Violet Starchild was very competent and helped me to resolve my issue quickly and efficiently. 5 stars from me.
M
Maksimilian
04/22/24
Valuable solution
Valuable solution, great and quick support and assistance from Gabrielle. Thanks a lot.
MK
Martin Kašpar
04/22/24
Really pleasnt customer service by…
Really pleasnt customer service by Gabrielle Hines.
VC
Valued Customer
04/22/24
Thank you very much for your wonderful…
Thank you very much for your wonderful support! ! ! Thank you very much for your quick reply! ! ! ありがとうございました！！
V
VKJ
04/22/24
Issue with connecting to the VPN
Issue with connecting to the VPN. Deacon Clarke walked me through all the necessary steps and got me re connected. Excellent service.
LU
Loyal user
04/22/24
Amazing support!
Deacon Clarke was so patient and excellent! thank you for your help, thanks for such an amazing CS service!
MS
Mayank Sharma
04/21/24
Great Experience talking to Ted
Date of experience: April 21, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].