9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 11-20 out of 12920
MT
Miyamoto Tsunehiro
06/24/24
Renewal Plan
After reviewing the renewal plan and price, I inquired about the renewal conditions and requested to cancel my renewal and receive a refund of my payment. Ms. Emily Johnson supports me very kindly and suggests that I subscribe to a more suitable plan.
Z
zinichi
06/24/24
Emily Johnson is very kind and polite.
Emily Johnson is very kind and polite. I was lucky to have her help.
MJ
Michael Jadunundon
06/24/24
Solid service
I've been using their service for two years now and it has always done the job. I rarely ever have to contact customer service but when I have had to, they have been brilliant. I was having issues with my membership today and agent William Hall understood the problem and resolved it quickly, many thanks!
SH
Samantha Hazelgrove
06/24/24
New to Surfshark
I was looking at getting an economical solution for VPN, antivirus etc and came across Surfshark. I had a problem initially, installing the antivirus but when I went on Chat, Cole kindly went through the steps and I had it sorted out within minutes. I am looking forward to seeing how well it fairs to other VPN Companies but so far so good
EM
Emmanuel Mukalai
06/23/24
Kason Headley is great!
Kason Headley helped to fix my issue in no time with clear guidance on what to do and how to do it.
VC
Valued Customer
06/23/24
Michael solved my antivirus install…
Michael solved my antivirus install issue! was super friendly and quickly fixed the problem. Legend.
T
Timur
06/23/24
I planned to return the funds due to…
I planned to return the funds due to the VPN connection not working, but Michael Lewis helped me and told me how to get certificates for countries with blocked VPNs. I am very grateful to him, he was very helpful and friendly in communication
T
Timur
06/23/24
I planned to return the funds due to…
I planned to return the funds due to the VPN connection not working, but Michael Lewis helped me and told me how to get certificates for countries with blocked VPNs. I am very grateful to him, he was very helpful and friendly in communication
EM
Emmanuel Mukalai
06/23/24
Kason Headley is great!
Kason Headley helped to fix my issue in no time with clear guidance on what to do and how to do it.
VC
Valued Customer
06/23/24
Michael solved my antivirus install…
Michael solved my antivirus install issue! was super friendly and quickly fixed the problem. Legend.
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