9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1971-1980 out of 12920
A
Andrea
07/02/23
A star employee.
Lynne is very polite and solved my problem quickly. Lynne is an asset to your company.
VC
Valued Customer
07/02/23
Help me a lot!!!!!!!!!!
Date of experience: July 03, 2023
CA
Carlos A. Lovatto
07/02/23
Surfshark support: as good as their service
I don't know if the guys (or girls) at Surfshark are payed well or have a good work place or even if they learn while working, but this is the second time I need their service and it was fast and assertive. Thanks John and keep up the good work.
L
Leonardo
07/02/23
Very smooth agent and fast replies
Very smooth agent and fast replies. Helped me in a matter of minutes. Bless his soul :)
VC
Valued Customer
07/02/23
Vpn is unreliable but customer service…
Vpn is unreliable but customer service were helpful and very patient and gave 100% to solving the issue
A
Andrea
07/02/23
A star employee.
Lynne is very polite and solved my problem quickly. Lynne is an asset to your company.
OP
Oscar Proulx
07/02/23
Jessica was able to quickly deactivate…
Jessica was able to quickly deactivate my 2FA that was not working correctly and allowed me to reset the email it directed to and gave me back access to the account.
P
Piotr
07/02/23
Really great and cheap VPN
Date of experience: July 03, 2023
D
deslams
07/02/23
can not log in
Ryan, was very helpful and profesional. Did a great job guiding me tru this process. Has a lot of patience and his solutions were very profesional. Great job, well done Ryan. Know I can enjoy mine surf shark account. Thanks a lot.
CA
Carlos A. Lovatto
07/02/23
Surfshark support: as good as their service
I don't know if the guys (or girls) at Surfshark are payed well or have a good work place or even if they learn while working, but this is the second time I need their service and it was fast and assertive. Thanks John and keep up the good work.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].