9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1951-1960 out of 12920
AC
acevedoValued Customer
07/03/23
Brent was very kind
Brent was very kind, super patient, and encouraging as I struggled to understand. He was so helpful and I sincerely appreciate the time spent walking me through my situation.
VC
Valued Customer
07/03/23
Thank u
Thank u, Seth, for fast help me )) was super good
J
jorge
07/03/23
no problem and very nice support…
no problem and very nice support people, like sindri
ST
Stivan Tenev
07/03/23
Bobby was really awesome
Bobby was really awesome! Solved my issue in a matter of 2 to 3 minutes. Which most of the time was me uploading a screenshot! I recommend him and would've given him 100 out of 5 stars if possible. Thanks for the support!
VC
Valued Customer
07/03/23
Bobby helped me a lot
Date of experience: July 04, 2023
MW
Maydan Wildawski
07/03/23
super gr8 customer service.
Date of experience: July 04, 2023
VC
Valued Customer
07/03/23
I had an inquiry about my refund…
I had an inquiry about my refund request. I was connected with Zion and he was extremely efficient, helpful and kind. Everything was resolved perfectly.
S
Shawn
07/03/23
The customer service is excellent
The customer service is excellent. Thanks Barrett.
RS
Ryan Sett
07/03/23
Elias and Ivy
Elias and Ivy, two great support members that helped me to resolve an issue pretty quickly with lots of care. I'm glad to know I can still use the service with some adjustments on my end. Keep doing your thing Surfshark.
AU
ANA URDANETA
07/03/23
He quickly understood the need and…
He quickly understood the need and offered me a quick solution. Thanks to Ike Hazen
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].