9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1941-1950 out of 12920
VC
Valued Customer
07/04/23
The assistant was amazing
The assistant was amazing, he helped me with my problem in an effective way and so fast.
A
AR
07/03/23
Regain Access of Lost 2FA
I lost my 2FA and contact support team, and Todd appointed to support me. He guides me through the recovery process by asking some needed information. Thankfully I can access my account again quickly.
I
Irek
07/03/23
San Francisco VPN server causes 403 error on google search
Christopher was very responsive and it felt like his full attention is dedicated solely to me. He was providing answers promptly and tried troubleshooting. Issue wasn't resolved and he needs to escalate it to a tech team but I learned that it's not caused by my devices or their settings.
A
AR
07/03/23
Regain Access of Lost 2FA
I lost my 2FA and contact support team, and Todd appointed to support me. He guides me through the recovery process by asking some needed information. Thankfully I can access my account again quickly.
VC
Valued Customer
07/03/23
Todd is helpful with my requests
Todd is helpful with my requests Thanks
MM
MR MARK WATERS
07/03/23
had a big problem and the person i…
had a big problem and the person i chatted with Sindrigot it sorted in no time at all . very impressed
SH
Steven Holder
07/03/23
Jessica from Surfshark Support made my…
Jessica from Surfshark Support made my experience with the service incredible. She is very professional, kind, and understanding. Every issue I had she was able to answer and assist with - and she was very patient throughout all of it. Surfshark is a solid vpn - but their support is unmatched due to people like Jessica!
RR
Raúl Rios
07/03/23
Best help experience ever!!
Date of experience: July 04, 2023
VC
Valued Customer M.Z
07/03/23
Todd was supper helpful and did a great…
Todd was supper helpful and did a great job indeed. He demonstrated care and competence during the chat and answered my questions clearly.
VC
Valued Customer
07/03/23
Great
Great! thank you
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].