9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1841-1850 out of 12920
VC
Valued Customer
07/15/23
very kind and patience
very kind and patience, help me a lot, and fast to resolve my problem
DL
Dutch Linde
07/15/23
Great price and great support!
I bought in when the dedicated IP was just released and had quite a few issues (expected on first release), but the support was amazing. When the vpn randomly disconnected I let them know and it was back up in a few hours. I could still use the other vpns as backup. These days they've worked out all the kinks by the looks of it. I payed an amazing price for a great vpn with a dedicated vpn and great service. Thanks a lot :)
T
Tony
07/14/23
After Two Hours They Pulled A Miracle Out Of Thin Air
Zion spent over two hours (I'm not the most computer savvy person and take a little time working things out) jumping through every possible loop with me, determined and got a golden result at the end. It was irritating at the start but got the program working, have a good speed again and most importantly a working vpn. Thanks for your time Surfshark & Zion, your customer service is second to none. Happy customer and give your staff a raise, they deserve it.
VC
Valued Customer
07/14/23
I went to support after my subscription…
I went to support after my subscription suddenly cancelled for seemingly no reason. Support was very kind and supportive, and efficiently dealt with my account issue.
L
lorenzo
07/14/23
customer service
customer service is quick and helpful
EL
Edan Lau
07/14/23
Xavier
Very good support!
LP
L. Pacheco
07/14/23
Cody was very helpful and presented me…
Cody was very helpful and presented me with options to help with the installation of the SurfShark services. He also was understanding when I explained that the system was a little to complicated for my use and understanding. Cody did a great job. Thank you.
VC
Valued Customer
07/14/23
fast and kind
Date of experience: July 15, 2023
RF
Robert Fischer
07/14/23
Servicequality
Great, quick customer service and low subscription price! :)
VC
Valued Customer
07/14/23
Great customer service from Ted at…
Great customer service from Ted at Surfshark for my billing issues.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].