9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1821-1830 out of 12920
VC
Valued Customer
07/16/23
Super quick and easy refund
Ended up paying twice for my subscription accidentally and within 2 minutes Clelia had rectified the issue and sorted my refund!
C
Cesar
07/16/23
Good Assistance
I had a technical problem and the assistance was very quick. Chatbot was fine, but than I solved the problem with the human assistance. John helped me, and in a couple of minute everything was fine.
VC
Valued Customer
07/16/23
Promptitude and effectiveness
Zion was prompt to provide me with the relevant solutions to keep me moving with your services. As a new client, it's a wonderful way to add value to my initial experience! Keep it up ZION!
IS
Iris Smith
07/16/23
Best representative Andy!!
The representative Andy took his time to walk me through the setting process. Helped me figure out the error I had. He is awesome, very knowledgeable, and patient. Thank you for all your effort.
VC
Valued Customer
07/16/23
Surfshark live help
needed some help with gaming setup Zion helped loads quick solution nice guy
C
Costumer
07/16/23
May from their support did a very good…
May from their support did a very good job guiding me and had lots of patience with me. So nice support after my opinion.
VC
Valued Customer
07/16/23
bug install
Leroy was very patient and helped me quickly reinstall Surfshark. I am very satisfied
L
Laëtitia
07/16/23
Quick and useful answers
Todd gave me quick and useful answers.
VC
Valued Customer
07/16/23
The support member (John) was really…
The support member (John) was really nice and answered all my questions.
J
John
07/16/23
Customer support - Jessica
I was having issues with the 2FA and Jessica was a huge help in getting my account restored.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].