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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 1801-1810 out of 12920

MO

Mirus O’Kelly

07/18/23

5 out of 5

Amazing customer care!!!!!!!

Surfshark, please never stop with the amazing customer care. Klara and Brent have been absolutely amazing! At this point I'd connect with your support simply just to chat with them :D

J

JC

07/18/23

5 out of 5

Customer Support Experience

Maddie at customer support quickly helped resolve a billing issue that I had. Surfshark is a great VPN and I’ll continue to use.

Y

YURI

07/17/23

5 out of 5

Brent is the best customer support ever!

It was so great dealing with Brent the customer support who helped me a lot! I'm so satisfied and I will always be using this app and their service is amazing .

G

gogun

07/17/23

5 out of 5

Seth kindly used his time to help and…

Seth kindly used his time to help and proceeded with the consultation in a good manner despite the constant questioning

R

RBN

07/17/23

5 out of 5

Excellent and reliable VPN

Excellent and reliable VPN . Their customer service is topnotch and always ready to help. Special mention to Phoebe who has just sorted out a connection issue for me which I was struggling with

VC

Valued Customer

07/17/23

5 out of 5

Fixed problem quickly and knowledgeably

I was surprised and very pleased that a double subscription problem was cleared up very quickly by John. Within a minute he was able to explain the problem was with Apple Store on one subscription while the second subscription I went to the website. He fixed everything and I'm very happy.

SB

Sebestyén Bondor

07/17/23

5 out of 5

Great support!

Great support! Accurate answers, he really tried to solve my issue! 10/10 experience

VC

Valued Customer

07/17/23

5 out of 5

John is helpful and understanding.

Date of experience: July 18, 2023

VC

Valued Customer

07/17/23

5 out of 5

Frederick's assistance was efficient…

Frederick's assistance was efficient and helpful when I had a connection problem.

B

bbexexe

07/17/23

5 out of 5

Jessica

Jessica is so helpful

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].