9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1791-1800 out of 12920
VC
Valued Customer
07/20/23
Very helpful and kind customer agent…
Very helpful and kind customer agent Elias
VC
Valued Customer
07/20/23
Patrick is a good customer support who…
Patrick is a good customer support who give swift and accurate responses. He identifies the problem accurately and tackles my account problem swiftly.
FC
FONG CHEUNG
07/20/23
Ceel was a great guy
Ceel was a great guy, helped me take care of my problem and was patience and friendly throughout the conversation
AN
Acris Nicu
07/20/23
I lost my account access codes and I…
I lost my account access codes and I didn't know what to do until I managed to talk to one of your employees and he helped me, it was a wonderful experience, thank you very much. And I would like to thank Patrick for helping me have a good day.
VC
Valued Customer
07/20/23
Very helpful and kind customer agent…
Very helpful and kind customer agent Elias
A
Ashton
07/20/23
Straight to the point and didn't try to…
Straight to the point and didn't try to upsell after I refused the first time. Very friendly.
MS
Mary S
07/19/23
Ryan is a Star!
Ryan is very patient and thorough in working through to solve a problem.
MS
Mary S
07/19/23
Ryan is a Star!
Ryan is very patient and thorough in working through to solve a problem.
W
WizZ
07/19/23
Ace did Well
yeah, I got an absolutely perfect exp. My man, ACE did too well, we chatted for 2hours to get the correct IP address. He was patient, kind, and FUN!!!.
W
WizZ
07/19/23
Ace did Well
yeah, I got an absolutely perfect exp. My man, ACE did too well, we chatted for 2hours to get the correct IP address. He was patient, kind, and FUN!!!.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].