9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1781-1790 out of 12920
VC
Valued Customer
07/21/23
Morgan is super nice and knowledgeable
Morgan is super nice and knowledgeable! Thanks to him I didn't cancel and ask for a refund ;)
VC
Valued Customer
07/21/23
Abbie is very good with her customer…
Abbie is very good with her customer service.
AC
Antonio Carneiro
07/21/23
The customer support was extremely…
The customer support was extremely good! I had an issue with my subscription renewal and couldn't use the service anymore in spite the payment being cleared withou issues. Maddie was there for me and after explaning the situation she resolved it almost immediatly. Can't ask for anything more! Excellent customer servive and a great experience. Thank you Maddie.
VC
Valued Customer
07/21/23
Emma was extremely patient with me and…
Emma was extremely patient with me and excellent with communication and understanding.
JA
Julie Anderson
07/21/23
I had 3 people helping to solve my…
I had 3 people helping to solve my connection issue. It took several attempts by everyone and they stayed on the job until the problem was fixed.
G
Godless
07/21/23
Big Thanks
Respected team for supporting me in nice way
AN
Acris Nicu
07/20/23
I lost my account access codes and I…
I lost my account access codes and I didn't know what to do until I managed to talk to one of your employees and he helped me, it was a wonderful experience, thank you very much. And I would like to thank Patrick for helping me have a good day.
FC
FONG CHEUNG
07/20/23
Ceel was a great guy
Ceel was a great guy, helped me take care of my problem and was patience and friendly throughout the conversation
A
Ashton
07/20/23
Straight to the point and didn't try to…
Straight to the point and didn't try to upsell after I refused the first time. Very friendly.
VC
Valued Customer
07/20/23
Patrick is a good customer support who…
Patrick is a good customer support who give swift and accurate responses. He identifies the problem accurately and tackles my account problem swiftly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].