9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1651-1660 out of 12920
VC
Valued Customer
08/09/23
Todd is the best agent very very good…
Todd is the best agent very very good work
VC
Valued Customer
08/09/23
Kurt the CSO was incredibly insightful…
Kurt the CSO was incredibly insightful and patient, unlike other live chat support who just sends u to read site info or harasses you to buy products. An excrement experience
VC
Valued Customer
08/08/23
Great experience and good service from…
Great experience and good service from the live chat by Ted!
AR
Anthony Roche
08/08/23
SurfShark is The BEST!
Customer service is always amazing with Surfshark. Fast, friendly, and always willing to listen and help answer your questions.
BL
Brian Lau
08/07/23
Frederick was really great
Frederick was really great, answer all my question with patience.
RA
Rivolta Andrea
08/07/23
Well done guys
Henry was a great support for my enquiries and issues. Needed a refund, and to stop the subscription, he did it in 2 minutes for me - trying, still, to convince me not to go but never in a too pushy or annoying way. Well done guys!
VC
Valued Customer
08/07/23
Peter.
I was helped by most Helpful Peter. He had helped me change my email to an account I’d made but with the wrong email. With just a few important details I needed, he was able to change the email. Very useful service and great customer care. 10/10 with the time it took.
VC
Valued Customer
08/07/23
Solve my VPN connect problem.
Date of experience: August 08, 2023
JV
John Virgil
08/07/23
Customer service was fast
Customer service was fast, efficient and fair
EH
Edward Ho
08/07/23
An unforgettable experience with the help from Jasmine
Jasmine helps me fixing my problem with hide Apple ID during my registration and changed to my real Apple ID. It means so much to much to me. I glad that she is also patient even I was rush in my mind.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].