9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1521-1530 out of 12920
VC
Valued Customer
08/23/23
Hello everyone
Hello everyone, I had a problem with Dedicated IP not working, but I contacted the Surfshark team. They are very friendly with us. And they try to help me solve the problem quickly, but now I have solved this problem. Finally, I really want to recommend you all to use Surfshark services. It's really good. Thank you !!!
J
Jennifer
08/23/23
Omgaawd!
Omgaawd!! GALLAGHER was amazing...very patient and knowledgeable...I think we tried e erything to fix problem...se we de idea to reset my device.....and it worked!!! Gallagher certainly deserves a raise fir putting up with me!! Thanks Bro!!! 😊
S
Symon
08/23/23
After guidance from Romi my log in…
After guidance from Romi my log in issues were sorted, many thanks to all at Surfshark :-)
D
Denis
08/23/23
the app works well
the app works well, but if you have problems, then you will be helped by one of the best support that I have ever dealt with!:)
JD
Joe Dee
08/23/23
Ryan was awesome in assisting me with…
Ryan was awesome in assisting me with my issue!
VC
Valued Customer
08/23/23
Excellent Customer Service
Todd was excellent at resolving my issue. Great customer service.
VC
Valued Customer
08/23/23
Great Costumer Experience
I had a great experience with costumer support for refunding the 30-day trial, however I believe this process could still be easier to achieve and done entirley by the user on its own. Todd was really nice and helpful and provided good resources to learn about Surfshark, and helped my request without delay. Good service.
EJ
Emilio J Raymond
08/23/23
Lux was very knowledgeable and…
Lux was very knowledgeable and extremely helpful. He had patience with me. Great interaction and I will do business with him again in the future
JW
John Wilkins
08/23/23
A calm, joyful and knowledgeable, Cody🙂
From the start, Cody with Surfshark was very polite and positive towards me. Much respect for that. He was very knowledgeable about the products and questions I presented to him. I give great thanks for this transaction. 👑👑👑
VC
Valued Customer
08/23/23
Chatted with Kayne.
Chatted with Kayne. Prepared,gentle,quick and patient I have to say that I had a top support from Surfshark team. Congratulations to Kayne and also all the Surfshark team. Great support!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].