9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1491-1500 out of 12920
L
Leandro
08/28/23
The agent Magnus was very empathetic…
The agent Magnus was very empathetic and supportive, I was panicking initially but I got the exact support I needed. Turned a bad experience to a very cooperative and solution oriented one. He did not force me to staying, instead offered politely
J
Jo
08/28/23
Complex connection issue
Had a complex issue regarding VPN connection that needed fixing, and the online support staff, Patrick, was able to provide all necessary fixes
D
Daniel
08/28/23
Jasmine did a great job helping me!
Date of experience: August 29, 2023
VC
Valued Customer
08/28/23
Really fast help with my subscription
Really fast help with my subscription cancelation.
MH
Mike Haehnle
08/28/23
Great Experience!!
Sonny did a great job walking me through an email address change! He made it very easy to follow and had me back up and running in no time!
V
Victor
08/28/23
Great service by Eddie
Date of experience: August 29, 2023
A
Anonym
08/27/23
Great customer service
Had an issue with a service that I couldn't use anymore. Got great assistance from Ceel who helped me resolve the problem quickly. Very helpful and friendly person
A
Anonym
08/27/23
Great customer service
Had an issue with a service that I couldn't use anymore. Got great assistance from Ceel who helped me resolve the problem quickly. Very helpful and friendly person
A
Andrew
08/26/23
Very patient and helpful customer…
Very patient and helpful customer support. Thanks a lot Beth!
A
Andrew
08/26/23
Very patient and helpful customer…
Very patient and helpful customer support. Thanks a lot Beth!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].