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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 141-150 out of 12920

N

NC

05/21/24

5 out of 5

Gavin Gibbs are the best

Gavin Gibbs was very efficient and polite. I am very happy with support from surfshark

VC

Valued Customer

05/01/24

5 out of 5

Hadwin Hodgson has really helped me…

Hadwin Hodgson has really helped me out. I was charged twice and he told me that one of the subscription was cancelled and I will have the reimbursement

P

Patrick

05/01/24

5 out of 5

very good and quick help from Seth…

very good and quick help from Seth Reynolds

VC

Valued Customer

04/30/24

5 out of 5

A 5/5 Star conversation

Today (30-Apr-2024) I had a problem with my billing, subscription, and decision to pick between started and one membership. Norman Shelton to the rescue. I had a smooth and flawless conversation with Norman. Now all my issues are solved and a proud subscriber of Surfshark One.

L

Loic

04/30/24

5 out of 5

Experience with the surfshark expert

I had a problem with my account and Kason Headley fix it well done.

VC

Valued Customer

04/29/24

5 out of 5

Chat experience with Ms. Ava Garcia.

She was honest with me, polite, not pushy, and very much a dear. All in all, everything you want in a live agent.

JF

Jonathan Fox

04/29/24

5 out of 5

The issue that I had was solved with…

The issue that I had was solved with the excellent guidance of Emma.

VM

Vitali Müller

04/29/24

5 out of 5

IPV6 Protokoll

I had a problem and a Mr. Marcus Rodriguez helped me out. I installed Surfshark on a second computer. On this computer I access via remote and manage Samba sharing. My network worked without VPN. As soon as I activated VPN Surfshake, it stopped working. With Marcus Rodriguez we were able to find out that it was the ipv6 protocol and I had to disable it. Since then, everything has worked as usual. Thank you very much!

AT

Austin Thornton

04/29/24

5 out of 5

Trina wright Was very helpful and…

Trina wright Was very helpful and considerate even waiting on me while I left the window . Her concise instructions and pointers helped me a lot

AR

Andrew Robertson

04/29/24

5 out of 5

Emma Hanssen was a delight to speak to…

Emma Hanssen was a delight to speak to and has helped me greatly with my issue. Makes such a refreshing change to have someone who understands what I am on about

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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