9.4
Spot Score
Secure your online privacy with Surfshark VPN.
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Starts from $2.21/Month
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 141-150 out of 12920
N
NC
05/21/24
Gavin Gibbs are the best
Gavin Gibbs was very efficient and polite. I am very happy with support from surfshark
P
Patrick
05/01/24
very good and quick help from Seth…
very good and quick help from Seth Reynolds
VC
Valued Customer
05/01/24
Hadwin Hodgson has really helped me…
Hadwin Hodgson has really helped me out. I was charged twice and he told me that one of the subscription was cancelled and I will have the reimbursement
L
Loic
04/30/24
Experience with the surfshark expert
I had a problem with my account and Kason Headley fix it well done.
VC
Valued Customer
04/30/24
A 5/5 Star conversation
Today (30-Apr-2024) I had a problem with my billing, subscription, and decision to pick between started and one membership. Norman Shelton to the rescue. I had a smooth and flawless conversation with Norman. Now all my issues are solved and a proud subscriber of Surfshark One.
VC
Valued Customer
04/29/24
Chat experience with Ms. Ava Garcia.
She was honest with me, polite, not pushy, and very much a dear. All in all, everything you want in a live agent.
AR
Andrew Robertson
04/29/24
Emma Hanssen was a delight to speak to…
Emma Hanssen was a delight to speak to and has helped me greatly with my issue. Makes such a refreshing change to have someone who understands what I am on about
AT
Austin Thornton
04/29/24
Trina wright Was very helpful and…
Trina wright Was very helpful and considerate even waiting on me while I left the window . Her concise instructions and pointers helped me a lot
JF
Jonathan Fox
04/29/24
The issue that I had was solved with…
The issue that I had was solved with the excellent guidance of Emma.
VC
Valued Customer
04/29/24
Great customer service
Great and efficient customer service. They even replied very fast
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
