9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1481-1490 out of 12920
VC
Valued Customer
08/29/23
Customer support is one of the best…
Customer support is one of the best I’ve experienced. Literally zero wait times. They reply instantly. If you get disconnected they connect you back to to original agent. Special shout out to the that legend that is Carl at Surfshark.
AG
Ale Gonzalez
08/29/23
Great customer service!
Todd was great and extremely patient. He was able to guide and help me fix my issue.
VC
Valued Customer
08/28/23
Really fast help with my subscription
Really fast help with my subscription cancelation.
D
Daniel
08/28/23
Jasmine did a great job helping me!
Date of experience: August 29, 2023
MH
Mike Haehnle
08/28/23
Great Experience!!
Sonny did a great job walking me through an email address change! He made it very easy to follow and had me back up and running in no time!
J
Jo
08/28/23
Complex connection issue
Had a complex issue regarding VPN connection that needed fixing, and the online support staff, Patrick, was able to provide all necessary fixes
IT
Ionut Trial
08/28/23
Henry was the nicest guy ever in…
Henry was the nicest guy ever in helping me with my issues, thanks again.
V
Victor
08/28/23
Great service by Eddie
Date of experience: August 29, 2023
L
Leandro
08/28/23
The agent Magnus was very empathetic…
The agent Magnus was very empathetic and supportive, I was panicking initially but I got the exact support I needed. Turned a bad experience to a very cooperative and solution oriented one. He did not force me to staying, instead offered politely
IT
Ionut Trial
08/28/23
Henry was the nicest guy ever in…
Henry was the nicest guy ever in helping me with my issues, thanks again.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].