9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1451-1460 out of 12920
J
Jon
09/01/23
Awesome customer support
Awesome customer support, one of the greatest Ceel..cant thank you enough..glad you can have me back as subscriber as i was dubious, but ceel reassured me, god damn why cant all vpn providers support be like him n there team..great work cant thank you enough :)
VC
Valued Customer
09/01/23
Kurt and Ike did a great job finding my…
Kurt and Ike did a great job finding my account problem. Quick and friendly service!!
VC
Valued Customer
09/01/23
Patient, helpful, human support
Had some issues with speed, Ceel and Michelle were very patient troubleshooting the issue and helping find solutions. Good to share a little laugh with Michelle as well to break up my frustration at the computer.
DW
DENZEL WRIGHT
09/01/23
Very helpful support!
Aina knew what the problem was and immediately provided a solution!
ES
Edward Schiess
09/01/23
Very wonderful tech
Very wonderful tech. Lyla and she was quick to reply to my live chat. I love ❤️ Lyla. Very sweet and kind Very helpful person Like an angel she swooped in and saved me 🫶
VC
Valued Customer
09/01/23
Eric from the support team provided…
Eric from the support team provided outstanding technical support in resolving an issue I had with upgrading to the newest Surfshark version. I only wish I had reached out sooner!
VC
Valued Customer
08/31/23
good customer service
Date of experience: September 01, 2023
P
Pippo
08/31/23
Best online service ever
Best online service ever, even customer's service is awesome, thanks again Ania!
E
ERB
08/31/23
Todd is great!
Todd helped me with my concern. Todd is polite, understanding and friendly.
J
Jacqueline
08/31/23
Love it
Love it, can't get enough of it :))
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].