9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1441-1450 out of 12920
TA
Tarik Archer
09/03/23
Very good product very happy with it
Very good product very happy with it! My Samsung tv doesn't have VPN access which is a bummer but the actual product is very good! The customer service is also fantastic!
VC
Valued Customer
09/03/23
I had a great chat with Craig
I had a great chat with Craig, he helped me a lot.
VC
Valued Customer
09/03/23
I liked Ace patience and understanding
I liked Ace patience and understanding. The chat in itself is great and works well. I just wished for a french chat.
M
Mark
09/03/23
Newbie issue resolved via Web chat
New to surfshark and i had an issue so connected to webchat for help spoke to Aina, really knowledgeable, helpful and patient with my constantly losing chat connection. My issue i had was resolved promptly. Thanks Aina.
J
J.O
09/03/23
Quick and personal service
Quick response, personal service, understanding my issues and taking me through the process of diagnostics step by step to resolve the issue.
LB
Lorenzo Barrios
09/02/23
Stephen was great helping me with a…
Stephen was great helping me with a refund
VC
Valued Customer
09/02/23
Surfshark VPN, try now!!!
Well i have been a surfshark customer for almost four years. Never had a big problem with them ever. Customer service is on point. Just spoke with cora and she helped me out with so much patience. (Give her a rise plz) I recommend surfshark to everyone with a smart device. Dont think just Do!! U wont regret using surfshark as ur VPN service.
VC
Valued Customer
09/02/23
hello surfshark
hello surfshark, thank you for the help with the honor setting. you have great support, and Kayne is doing it well, have a nice day
T
Tia
09/02/23
Extremely helpful on solving a problem…
Extremely helpful on solving a problem for me. Friendly and efficient! Thank you to Klara who served me and solved my issue. 🙏🏼
VC
Valued Customer
09/01/23
Craig helped me troubleshoot my VPN…
Craig helped me troubleshoot my VPN without being all in my face
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].