9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1411-1420 out of 12920
GL
Gary Lee
09/09/23
Surfshark had no hesitation in…
Surfshark had no hesitation in refunding a renewal fee I did not authorise. Great customer service and prompt refund organised. Thanks Surfshark..
EL
Elia Lin
09/09/23
Very patient
Very patient! Listening carefully to customers is a rare talent.
VC
Valued Customer
09/09/23
Abbie provides a very professional…
Abbie provides a very professional customer service
C
Christine
09/09/23
Amazing and super quick communication
Amazing and super quick communication. GREAT!
J
JP
09/08/23
Lightning speed customer service experience
Michelle was very helpful and solved my issue within a span of 10 mins, albeit the poor connection in my location.
P
Paul-Antoine
09/08/23
I had issues with Surfshark and on the connection side
I had issues with Surfshark and on the chat line Michelle help me really in no time, great very efficient Thanks
MŠ
Marko Šipura
09/08/23
Very good and helpfull customer service!
Date of experience: September 09, 2023
D
DW
09/08/23
Todd was very knowledgeable
Todd was very knowledgeable, very patient, very polite, and solved my problem! He’s a keeper for sure😊
VC
Valued Customer
09/08/23
Todd helped me tremendously!!
Todd helped me tremendously!!! Great customer service, that I have received in a long time. Todd was quick and efficient on every level!!!
AG
Amirsasan Gorgzadeh
09/07/23
One of the greatest vpn's
One of the greatest vpn's, speed and security, what do you want more?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].