9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1351-1360 out of 12920
VC
Valued Customer
09/20/23
Friendly approach and good…
Friendly approach and good communication skills
VC
Valued Customer
09/19/23
Had a typo in my login credential
Had a typo in my login credential. Customer support fixed quickly
SB
Sally Brooks
09/19/23
Very helpful!
Magnus was so helpful and kind which made me feel respected as a customer.
FA
Fariborz, Azari- Sharghi
09/19/23
Frustrating at the beginning but good and satisfying end
It was kind of frustrating at the beginning but as the conversation with a good and understanding agent, Magnus, went on and, with his help, the issue came to a good and satisfying conclusion, Mr.Magnus handled the issue professionally with good understanding and was very helpful to resolve the issue. Thank You
VC
Valued Customer
09/19/23
Beth was amazing and did not give up…
Beth was amazing and did not give up until my problem was resolved!! She was also very kind and patient!
VC
Valued Customer
09/18/23
Chatted with John and he helped me very…
Chatted with John and he helped me very quickly and communication was fantastic.
CM
Christophe Maes
09/18/23
Magnus from customer support was…
Magnus from customer support was amazing to say the least. I'm a total stranger visiting their website in need of support. Instantly get to talk to an actual human being who is informed and skilled to help you tackle the problem. I'm blown away by this service. The problem is solved and even gave me advice on how to avoid problems in the future. In short: an honest, really great guy! This is the first time actual customer support was this professional and good.
VC
Valued Customer
09/17/23
Review for the Customer Support
Review for the customer support Isaac: I am extremely satisfied with the customer support I received. The team was incredibly helpful, professional, and responsive. They efficiently and effectively addressed my concerns, truly caring about my satisfaction. Thank you for the excellent service!
M
Magnus
09/17/23
problem with connect
I had a problem with the ports, the consultant helped me fix this problem, thanks to him
S
Shane
09/17/23
The customer service from Kayne was…
The customer service from Kayne was amazing! I thought my subscription was cancelled early, turns out i thought that because i was using wrong login. Once that was resolved my subscription was ending in a month and he gave me an amazing deal to renew for another 2 years! Thanks again for being amazing!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].