9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1301-1310 out of 12920
T
Tom
09/27/23
very helpful
Date of experience: September 28, 2023
VC
Valued Customer
09/27/23
Nice service chat
Date of experience: September 28, 2023
GH
Graham Holness
09/27/23
Mấy was very friendly and helpful.
Date of experience: September 28, 2023
J
J
09/27/23
Great product and customer support service
Great product! I got a good deal on the price the first time around, nowadays the product package is even broader so I'm even considering paying a bit more for that update. After reaching out to the customer support chat concerning the conditions of a renewal of my subscription, I received a great pricing offer with uncomplicated conditions (without being pressured to make a decision right on the spot). Will be recommending Surfshark to my friends! Hats off and special thanks to the ...
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VC
Valued Customer
09/27/23
They responded very fast
They responded very fast, with real life agents who solved my issue very quick
VC
Valued Customer
09/27/23
Ceel
Ceel, corrected the connection problem immediately
A
Ash
09/26/23
Magical Michelle - Superstaff !
Michelle was really patient and provided detailed and guided solutions. Went out of the way. Extremely good resource. Definitely deserves a raise. Thank you Michelle
VC
Valued Customer
09/26/23
Aina did a great job helping me quickly…
Aina did a great job helping me quickly and in a polite manner. I got my issue resolved within a few minutes. Wonderful support team and the staff. 👏💕
VC
Valued Customer
09/26/23
great help and listend well
Date of experience: September 27, 2023
VC
Valued Customer
09/26/23
Great Live Chat Personal
Your Live Chat is very fast. I was expecting it to take longer to connect, so thank you for that. I wrote to cancel my subscription. Kayne has been most helpful, kind and professional. Also very persistent in trying to keep me, which I appreciate. You train your staff well. However, I‘ve already made up my mind and he was kind enough to help me with the refund.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].