9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1261-1270 out of 12920
D
David
10/04/23
Lyla was very professional and helpful…
Lyla was very professional and helpful regarding my login issue. The problem was solved with a couple minutes. She was very attentive and polite. I had a pleasure chatting with her.
A
Anand
10/04/23
Great support from Sean
Great support from Sean! Immediately provided solution for my query.
VC
Valued Customer
10/04/23
Kurt was very helpful with excellent…
Kurt was very helpful with excellent attitude and solve the issue on time
VC
Valued Customer
10/04/23
Sean made it very easy and simple to…
Sean made it very easy and simple to get my email switched
BN
Beata Niedzwiecka
10/04/23
I was talking to Michelle and the…
I was talking to Michelle and the conversation was very detailed and professional. We went over every detail that I asked about and Michelle was doing her very best to make sure I am happy and aware of what I’m doing. Upon the end of the conversation, I felt more than satisfied about the chat and I believe stars is the minimum to her for her job!
R
Ronnie
10/03/23
Excellent experience
Excellent experience. Kurt promptly answered all my questions and concerns.
VC
Valued Customer
10/03/23
I received excellent service
I received excellent service, congratulations, keep it up 😀
DV
Daniel Villanueva
10/03/23
Michelle was super awesome and fixed my…
Michelle was super awesome and fixed my issue super fast, thanks for your hardwork!
CW
Cameron Whyte
10/03/23
Everything a VPN should be
Everything I was looking for in a VPN. Slick user interface on both my Firestick and mobile app, very easy to use. Love the auto-connect feature. One subscription covers all my devices which is great. Price is slightly cheaper than NordVPN which is a bonus. Very reliable.
RD
Rashad Dali
10/03/23
I was met with a problem that was…
I was met with a problem that was resolved quickly with the help of the live chat. I spoke with two members of support, Ike and Sean. Ike was very helpful and accurately guided me in how to fix my problem but right before I could tell him he had fixed it, his shift ended haha. I was then placed in the great hands of Sean, they were patient polite and too very helpful. Thanks for the help you two and keep up the amazing work, it was great speaking to you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].