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9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

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Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

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Showing 1231-1240 out of 12920

DT

Denise Taplin

10/10/23

5 out of 5

Account password changed

I had my password changed on my account without me knowing, I spoke to Seth on live chat and after a few identity checks it was resolved, thanks Seth.

F

FabS

10/10/23

5 out of 5

Great support from Clelia and Ceel

Received great support from Clelia and Ceel, who finally solved my account problems.

S

Steven

10/10/23

5 out of 5

Amazing customer service

Cody was extremely patient. I was struggling to explain my issue but Cody was patient and we finally got there. Cody went above and beyond to help me out and I really appreciate it.

VC

Valued Customer

10/10/23

5 out of 5

Hadden was great

Hadden was great. Thanks a lot to him

VC

Valued Customer

10/10/23

5 out of 5

Clelia was very helpful

Clelia was very helpful. Very thorough as well, i thought i wasnt going to get back into my account after i locked myself out stupidly. Its not a bad thing but i was grilled to make sure i was who i was claiming to be, thankfully im me and i was let back in my account! Thanks Clelia!

VC

Valued Customer

10/10/23

5 out of 5

Ceel provided great support and helped…

Ceel provided great support and helped me fix the problem.

KL

Kiet Le klefree at yahoo

10/09/23

5 out of 5

Aina was very helpful and patience…

Aina was very helpful and patience inorder to resolve my dsiputed charged due to FRAUD. Thanks Aina. I received exceptional service. Their issue or question was resolved quickly and effectively. Aina was knowledgeable, polite, and went above and beyond to assist me.

VC

Valued Customer

10/09/23

5 out of 5

Magnus was able to help me out quickly

Magnus was able to help me out quickly, patiently and effectively.

PF

PS Fifa

10/09/23

5 out of 5

Responsive and made sure the problem…

Responsive and made sure the problem got solved Cora was great and helpful.

MA

MR Arthur

10/09/23

5 out of 5

Very quick

Very quick, on point! Romi.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].