9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1201-1210 out of 12920
S
Stefan
10/16/23
very nice service ,they help me…
very nice service ,they help me instant, lux from customer support is doing a great job
VC
Valued Customer
10/16/23
Anika was so helpful
Anika was so helpful! I appreciated their time and effort.
I
Indra
10/16/23
I had a good experience with customer serviceses
I had a good experience with customer service, my consultant Kayne was very nice and everything went very smoothly. He really cared about my user experience and understood my situation. Customer service at Surfshark is of the highest quality.
JF
Joel fuentes
10/16/23
Very easy and not stressful at all
Very easy and not stressful at all. Great and knowledgeable service
SP
Shannon Perry
10/15/23
Michelle is the BEST
Michelle never gave up, even though my system threw all the possible problems at us for my first time connecting to SurfShark. Plus her "bedside manner" for a client in crisis with all the kind words and emojis helped me keep my cool. Her technical knowledge was great, her response time was amazing, and her attitude was five stars! She was great to work with in every way!
VC
Valued Customer
10/15/23
Quick response and supportive assistance
Date of experience: October 16, 2023
VC
Valued Customer
10/15/23
i had couple of problems with blocked…
i had couple of problems with blocked content but support helped me to get it fix. 24/7 support is really helpful. cheers for team and trina helped me a lot by offering different solutions which eventually worked in my favor.
D
Daniel
10/15/23
The definition of EXCELENT HELP
The patience The knowledge The KINDNESS Until the issue was not solved, Elara did not stop looking for solutions
R
Raphaël
10/15/23
Attentive listening to help renew the subscription
Lyla was proactive and attentive to my request. This is appreciated in order to be well guided in our choices.
M
Muen
10/14/23
The guide of Ceel is helpful
Date of experience: October 15, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].