NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in June 2026: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

Add to compare

Starts from $2.21 / Month

Start Free Trial

Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1141-1150 out of 12920

T

Tom

10/22/23

5 out of 5

Texted with Ace and he was great.

Date of experience: October 23, 2023

J

Jose

10/22/23

5 out of 5

great customer support

Tommy was very thorough and walked me step by step to set up my account.

JW

Joe Williquette

10/22/23

5 out of 5

KLARA was fast

KLARA was fast, efficient, and easy to chat with. Great job Klara!

VC

Valued Customer

10/22/23

5 out of 5

Being friendly and understanding.

Date of experience: October 23, 2023

AJ

Anissa J

10/22/23

5 out of 5

Excellent customer service (Thanks Klara !)

Surfshark is very easy to use, even for me who is not computer-savy. The customer service is excellent : my question was immediately answered, and Klara was very nice, friendly, and supportive ! Thanks to her for her precious help.

CS

Chris, sunderland

10/22/23

5 out of 5

Excellent service

Needed some advice and help and Cole was fantastic. Quick to help, sent the appropriate links to solve my issues and super friendly. Like talking to your mate. Nice one. Defo recommend

VC

Valued Customer

10/22/23

5 out of 5

Ace was helpful and tries his best to…

Ace was helpful and tries his best to support

VC

Valued Customer

10/22/23

5 out of 5

Myra knew how to answer every question…

Myra knew how to answer every question I asked her and answered me in a concise way, she managed to solve my problem.

VC

Valued Customer

10/22/23

5 out of 5

Amazing very easy to talk to kit

Date of experience: October 23, 2023

KW

K W

10/22/23

5 out of 5

Ace solved the problem quickly

Ace solved the problem quickly. Reinstallation of the app fixed the problem.

Free vendor scorecard

Evaluate Surfshark objectively with the VPN software scorecard

A weighted VPN software vendor scorecard to score Surfshark against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].