9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1111-1120 out of 12920
NC
New Customer
10/25/23
Thank you, Deacon!
I had the pleasure to have Deacon assist me through the setup process. They stood around for any questions that I had and was knowledgeable about the product. Chances are probably slim, but I hope to have them as my customer support agent again if I ever have any issues.
VC
Valued Customer
10/25/23
Great assistance!
Great assistance by Sonny, solved my problem very quickly!
P
patrick
10/25/23
Hadwin was courteous and concise
Date of experience: October 26, 2023
VC
Valued Customer
10/25/23
Tried hard
Tried hard, very patient, considerate
Z
Zack
10/25/23
Walt the Superhero
I have been with Surfshark for almost 2 years now and when I discussed options to renew they took good care of me and my loyalty. I would like to single out one Superhero who helped me called Walt and I am very happy at the options he offered and the way he communicated with me.
J
Jason
10/25/23
billing issue
spoke to craig regarding a billing issue, he was very helpful and professional
ZL
Ziv Lin
10/25/23
Craig is good and patience.
Craig is good and patience. Craig really solve my problem
AC
Adam Christopher Smith
10/25/23
Fast customer service at 9:30PM
Frederick walked me through how to send the required information and corrected the error in my program very quickly.
VC
Valued Customer
10/25/23
Extremely helpful
Extremely helpful. I was struggling with India Hotstar and “Myra” helped get it setup including getting into advanced settings and giving solutions for side loading.
B
Brent
10/25/23
Technical support
Magnus in technical support was superb. Very quickly found and addressed the issue I was having 👍🏼 5*
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].