9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1101-1110 out of 12920
FC
Frederick Chung
10/26/23
Quick response on the request !
Date of experience: October 27, 2023
PL
Phelps Lin
10/26/23
Enthusiastic to help solve problems
Enthusiastic to help solve problems Remarks: Assistant (Sonny)
S
Stuart
10/26/23
Absolutely Excellent Service
Absolutely excellent service from the Customer Support Team at Surfshark. I am not the most tech savvy and the team were very patient with me in resolving my problem by email with links, simple instructions and advice, nothing was too much trouble, professional, skilled and knowledgeable. It's refreshing to have people who care about their job. In addition, Surfshark One is a great VPN and antivirus package which also includes real time protection and it's own dedicated search engine across ...
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RR
rui reis
10/26/23
It sorted the issue
It sorted the issue. Was easy, communicative and patient. Recomend.
C
CyberD
10/26/23
Hal and Sonny are on top of their game
Hal and Sonny are on top of their game; we cleared up all of my issues, From D/Ling new version on my old laptop to re-congiguring IP protocols. Hats off to you guys! S.S. has the best tech support of all my service providers.
M
Miriam
10/26/23
Norah resolve the problem fast and…
Norah resolve the problem fast and efficient
P
Peter
10/26/23
Give this dude a pat on the back
Smart, quick, no BS. Got the job done
VC
Valued Customer
10/26/23
The operator was clear and resolved my…
The operator was clear and resolved my problem
VC
Valued Customer
10/26/23
Great support on live chat
Great support on live chat, Craig was really helpful too.
N
Nico
10/26/23
Great Product & Service
Love their VPN & customer service. Had an issue with my subscription and Nora from customer support was quick to help. Great experience!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].