9.4
Spot Score
Surfshark Reviews in June 2026: User Ratings, Pros & Cons
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Surfshark Reviews & Ratings
Spotsaas Editor’s POV
Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more
Surfshark pros and cons
Responsive and professional customer support team consistently resolves issues promptly and efficiently.
Economical solution combining multiple features like VPN and antivirus into a single package.
Easy and seamless setup process with helpful step-by-step guidance from support agents.
User-friendly chat platform for accessing support, enhancing convenience.
Initial setup or installation issues can occur, especially with antivirus or VPN configurations.
Limited functionality with certain features, as some users report missing desired options or advanced utilities.
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Showing 1061-1070 out of 12920
H
Henry
11/02/23
Good experience
Good experience. My issue was solded.
VC
Valued Customer
11/02/23
A+ Customer Service
In regard to customer service, Henry was extremely helpful and answered all my questions to the best of his ability. Definitely will continue to use Surfshark as my primary VPN knowing I can rely on them if any problems arise.
H
Hazel
11/02/23
I really thankful for the help of agent…
I really thankful for the help of agent Ivy and Saul Having best agent in the company means there are a lot of potential to be improve i hope you guys keep it well and wish you all the best
C
Customer
11/02/23
Password recovery.
Password recovery. Direct and methodical, security covered in tacked, great service. Thanks Craig
M
Mike
11/02/23
Craig walked me thru all of the steps…
Craig walked me thru all of the steps to get me connected. I could tell he knew what he was doing, and we got it done! Thanks again! Mike.
M
mini
11/02/23
Tommy is helpful
Date of experience: November 03, 2023
VC
V Cizek
11/02/23
Trustworthy VPN company
I have been looking in to a very specific scenario, that I wasn't sure will be covered by the services of Surfshark. Since they advertise 30 days money return policy, I tried. It did not work out, so I asked for a refund, which was issued yesterday after couple of emails. I'm very happy they way my case was handled as I knew, it might not work out. I have currently different VPN provider, but next time, I will use Surfshark. I like the chrome extension, I like the desktop app and mobile ...
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H
HUGO
11/02/23
I was experiencing problems on 2 of my…
I was experiencing problems on 2 of my devices for days, but Agent Norman helped me a lot, he didn't stop until I managed to solve everything
VC
Valued Customer
11/02/23
Very good quality and support.
Very good quality and support. Best price for big Service!
J
Jen
11/01/23
Thank you for your help.
Date of experience: November 02, 2023
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].