spotsaas-logo
Get Listed

9.4

Spot Score

Surfshark - VPN Software

Surfshark Reviews in May 2025: User Ratings, Pros & Cons

Secure your online privacy with Surfshark VPN.

4.3

Add to compare

Starts from $2.21/Month

Request a Quote

Surfshark Reviews & Ratings

4.3

Very Good

Based on 15616 ratings & 12920 reviews

Rating Distribution

Excellent

(12920)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Surfshark has consistently demonstrated itself as a reliable and cost-effective VPN solution backed by exceptional customer support. Users commend its affordability, often highlighting the inclusion of valuable features like antivirus and ad-blocking alongside the VPN. The platform’s ability to deliver tangible benefits—such as online security and savings on app ...Read more

Surfshark pros and cons

  • Responsive and professional customer support team consistently resolves issues promptly and efficiently.

  • Economical solution combining multiple features like VPN and antivirus into a single package.

  • Easy and seamless setup process with helpful step-by-step guidance from support agents.

  • User-friendly chat platform for accessing support, enhancing convenience.

  • Initial setup or installation issues can occur, especially with antivirus or VPN configurations.

  • Limited functionality with certain features, as some users report missing desired options or advanced utilities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 91-100 out of 12920

BB

bill barden

06/02/24

5 out of 5

Surfshark is the BEST

the best out there for £3 odd a month ? Are you kidding me ????

VC

Valued Customer

06/02/24

5 out of 5

Great assistance

efficient assistance and great suport by the operator Kurt Lester

AV

AZELIO VALORI

06/01/24

5 out of 5

Very positive experience

Very positive experience, honestly I have tried different VPNs but this one turned out to be the best for me and I am mainly referring to the disconnection from the internet which unfortunately sometimes happens. With Surfshark it rarely happened, much less than with other VPNs and the reconnection was always very fast. And then congratulations to the support (Miss Olivia Martinez and others) always ready to give exhaustive answers and help you in everything. Thank you, you deserve my review.

RA

Rohan Anderson

06/01/24

5 out of 5

Live chat solved my problem quickly.

I did a live chat with Clelia from Surfshark. I had an issue with my email address which she sorted out very quickly. My problem was solved within 3 minutes. Great customer service.

A

aleksei

06/01/24

5 out of 5

Norman Shelton was amazingly helpful…

Norman Shelton was amazingly helpful and solved the issue within a few minutes and even included a step-by-step video solution of the problem! Best customer service ever.

A

aleksei

06/01/24

5 out of 5

Norman Shelton was amazingly helpful…

Norman Shelton was amazingly helpful and solved the issue within a few minutes and even included a step-by-step video solution of the problem! Best customer service ever.

RA

Rohan Anderson

06/01/24

5 out of 5

Live chat solved my problem quickly.

I did a live chat with Clelia from Surfshark. I had an issue with my email address which she sorted out very quickly. My problem was solved within 3 minutes. Great customer service.

AV

AZELIO VALORI

06/01/24

5 out of 5

Very positive experience

Very positive experience, honestly I have tried different VPNs but this one turned out to be the best for me and I am mainly referring to the disconnection from the internet which unfortunately sometimes happens. With Surfshark it rarely happened, much less than with other VPNs and the reconnection was always very fast. And then congratulations to the support (Miss Olivia Martinez and others) always ready to give exhaustive answers and help you in everything. Thank you, you deserve my review.

JR

Jason Rossi

05/31/24

5 out of 5

They're very very helpful and I like…

They're very very helpful and I like the way that they're available by chat or email 24 hours a day 7 days a week this is a brand new service for me so I apologize I have been contacting them a lot but there are wonderful company and you get the best service for your money

JR

Jason Rossi

05/31/24

5 out of 5

They're very very helpful and I like…

They're very very helpful and I like the way that they're available by chat or email 24 hours a day 7 days a week this is a brand new service for me so I apologize I have been contacting them a lot but there are wonderful company and you get the best service for your money

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].