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9.2

Spot Score

SurePayroll - Payroll Software

SurePayroll Reviews in May 2025: User Ratings, Pros & Cons

Efficiency meets accuracy in one payroll solution.

4

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SurePayroll offers custom pricing plan

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SurePayroll Reviews & Ratings

4

Very Good

Based on 718 ratings & 1364 reviews

Rating Distribution

Excellent

(1262)

Very Good

(65)

Good

(8)

Poor

(6)

Terible

(23)

Expert's Review

SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more

SurePayroll pros and cons

  • Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.

  • Highly intuitive platform with a simple interface, making it accessible for non-technical users.

  • Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.

  • Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.

  • Occasional issues with missing payments or discrepancies that require follow-up.

  • While customer service is generally positive, isolated instances of less satisfactory support were mentioned.

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Showing 1351-1360 out of 1364

11/05/14

4 out of 5

All But One

What do you like best? Payroll is a very smooth process. I also like the customer service, they are always very helpful. What do you dislike? My one dislike it the fact that Sure Payroll does not mail out the end of year tax forms to my employees. What business problems are you solving with the product? What benefits have you realized? Sure Payroll makes it easy to operate my multi-state locations.

09/10/14

5 out of 5

Easy, reliable, convenient and unexpensive.

What do you like best? I love the convenience of it, If I am out of town or even out of the country, I don't have to worry about payroll, I do it from whereever I am. Accurate, simple, easy to navigate, easy to understand. What do you dislike? I like it all. I don't have any negative comments about them in all 7 years I have been using them What business problems are you solving with the product? What benefits have you realized? every time I have had a problem or a question, I ...

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09/10/14

5 out of 5

I LOVE SURE PAYROLL

What do you like best? The site is so easy to use to run payroll. Plus if I have any questions at all I just click chat and they help me right away there is no waiting. What do you dislike? There honestly is nothing I dislike. If I could earn money for each person I get to sign up that would be awsome. But I think they do run promotions from time to time were you can earn cash or a free payroll process. So there you have it no dislikes! What business problems are you solving with the ...

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09/10/14

4.5 out of 5

Very good experience for 4 years now

What do you like best? The simplicity and user friendly nature of SurePayroll makes it easy enough for a non-technical person like me to use. What do you dislike? Paying payroll taxes. But that is an issue with the Government not SurePayroll! Recommendations to others considering the product Try it you'll like it. What business problems are you solving with the product? What benefits have you realized? I am not a detail person and this makes it easy for me to trust the details to ...

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09/10/14

4 out of 5

Overall good experience, but could be better

What do you like best? Thorough service takes care of everything, so that I don't have to worry about anything, except entering hours for employees. What do you dislike? Software interface is not the most intuitive or easy to use. The information is all there, on the website, but sometimes is difficult to find. Also, had an issue when I gave an employee a raise, and there was not an easy way to adjust his hourly pay rate, so I had to call, and fix this. Additionally, this year ...

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09/05/14

5 out of 5

SurePayroll

What do you like best? I love the ability to do my payroll remotely and still get personal help from a payroll specialist. I have been able to go on vacation and not worry that someone else will mess things up for me. I go on line, click, click and payroll is done and I'm ready to relax again! What do you dislike? I would like more options in tracking Vacation hours. We use a different system and I have not been able to adapt it to SurePayroll's system. I would also like to see hours ...

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09/05/14

5 out of 5

Simple to Use - Perfect for Small Biz

What do you like best? SurePayroll is just a joy to use. They guide you with setup, and once you're up and running, it's a breeze. Easy to enter in wage information and employee information. Easy to process each payroll. And best of off, great integration for my AccountEdge accounting software. Plus great reporting and direct deposit. All this for quite an affordable rate. What do you dislike? The website user interface is a bit dated, with a sometimes confusing list of links. But ...

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09/03/14

5 out of 5

SurePayroll works for our small business

What do you like best? We are a small family office with 4 employees. It is very easy to process payroll using the SurePayroll website. They submit all of our payroll tax forms for us. All of that information is easily obtained on the website in a printable quarterly package. Customer service is excellent. What do you dislike? I haven't come across anything that I dislike. What business problems are you solving with the product? What benefits have you realized? The benefits are a ...

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09/03/14

5 out of 5

I Love SurePayroll, Have Reccommended It, Must Have for Small Businesses

What do you like best? Quickness and convenience. I can get my payroll done in about 10-15 minutes, a bonus when I have a full-time job and a small business. I can get quick access to any report I ever need. Everything electronic is awesome, and managing employee information is a snap. Not to mention that they competently take care of all tax issues. What do you dislike? Honestly, very little, except maybe the cost (and you do generally see a small increase every year. I think you do ...

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09/03/14

5 out of 5

Excellent payroll processing system

What do you like best? We have used SurePayroll for over 3 years now. We have over 20 employees and I can run payroll in under 20 minutes. The reports are accurate & the site is very easy to use. Employee's love logging in and printing their stubs and W-2's at the end of the year. The price is fair, we were paying a lot more to Paychex prior. What do you dislike? EFT payment of garnishments would be nice Recommendations to others considering the product We are very happy with ...

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