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SpotScore

SurePayroll - Payroll Software

SurePayroll Reviews in August 2026: User Ratings, Pros & Cons

Efficiency meets accuracy in one payroll solution.

4.86

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SurePayroll offers custom pricing plan

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SurePayroll Reviews & Ratings

4.86

Excellent

Based on 1261 ratings & 1436 reviews

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Rating Distribution

Excellent

(1334)

Very Good

(65)

Good

(8)

Poor

(6)

Terrible

(23)

Spotsaas Editor’s POV

SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more

SurePayroll pros and cons

  • Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.

  • Easy-to-use platform with a simple interface, making it accessible for non-technical users.

  • Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.

  • Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.

  • Occasional issues with missing payments or discrepancies that require follow-up.

  • While customer service is generally positive, isolated instances of less satisfactory support were mentioned.

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Showing 1341-1350 out of 1436

A

Anonymous

10/26/15

4 out of 5

Great services...so-so value

What do you like best? Ease of operation, opportunities to pay extra if we miss a deadline, access to reporting and HR notes, opportunity for different kinds of income and withholding What do you dislike? Fees for services are high, inability to run custom reports (ie. by employee, to have more than 1 field of different income (ie. a commission-based employee who also has an untaxed expense reimbursement, the opportunity to get quotes and info about 401k services without having to have ...

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A

Anonymous

10/26/15

5 out of 5

RunPayroll

What do you like best? The customer service has always been very responsive and knowledgeable. The actual payroll entry and interface is very easy to use with a minimal learning curve. What do you dislike? The service has has not had any shortcomings in my experiences. Recommendations to others considering the product The three biggest strengths are the ease of use, support, and reporting. Overall a very good service. What business problems are you solving with the product? What ...

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A

Anonymous

10/26/15

5 out of 5

I've used Surepayroll for many years, never any trouble, Great service

What do you like best? The fact that they handle all taxes, and that the input for payrolls is seamless, easy to do and very quick What do you dislike? Nothing to dislike, I have used the service from day one Recommendations to others considering the product Great service, pricing is fair What business problems are you solving with the product? What benefits have you realized? Speed of payroll, convenience of anytime payroll, 1099's, extra payroll etc.

A

Anonymous

10/26/15

5 out of 5

Administrator

What do you like best? Easy to use. Very simple and easy to get things done. What do you dislike? No ad hoc reports. Wish it was more flexible. What business problems are you solving with the product? What benefits have you realized? None.

A

Anonymous

10/26/15

4.5 out of 5

Very reliable, and easy

What do you like best? It's very easy and the reminders are helpful! What do you dislike? I'd love to have a mobile app as I'm on the go a lot. What business problems are you solving with the product? What benefits have you realized? We do a lot of travel and work from different places, so having a central system to pay staff is helpful.

A

Anonymous

10/26/15

4.5 out of 5

All the payroll related services handled reliably every time.

What do you like best? I love how all of the payroll related things such as state and federal unemployment taxes and properly handled every time. What do you dislike? I think there could be easier and more intuitive screens for inputting additional payroll items. What business problems are you solving with the product? What benefits have you realized? All of our tax forms are properly filled out and submitted on a timely basis.

A

Anonymous

07/26/15

5 out of 5

SurePayroll is great

What do you like best? I compared prices with Intuit, and SurePayroll was less. Also, my rep Tom Jahnke is fantastic. He always picks up the phone when I call, and he calmly and quickly resolves any issues that have come up. He's a huge reason I would recommend SurePayroll. What do you dislike? Sometimes the website is hard to navigate for reporting purposes What business problems are you solving with the product? What benefits have you realized? I just need a service to handle my ...

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A

Anonymous

07/24/15

4 out of 5

SurePayroll and me

What do you like best? Price and ease of use. xxxxxxxxxxxxxxxxxxx What do you dislike? Problems with tax filings and research. xxxxxxxxxx What business problems are you solving with the product? What benefits have you realized? No internal bookkeeping required

A

Anonymous

07/21/15

5 out of 5

great for small business

What do you like best? Love that everything is streamlined. Once set up, paying salary is just a click of a button What do you dislike? payroll reports could be organized a little better What business problems are you solving with the product? What benefits have you realized? streamlining payroll, keeping costs down

A

Anonymous

07/21/15

5 out of 5

SurePayroll sure helps!

What do you like best? I love that their staff are so helpful when you have a problem. Usually doing payroll is a breeze but every once in a while I get at payroll tax letter that I need help with and they are right there. What do you dislike? I need to always do the payroll before the end of the month or it confuses them into thinking I had no payroll that month. Recommendations to others considering the product Their service is prompt and courteous. What business problems are you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].